Mitsogo Off Campus Drive 2024 For Product Support Engineer

Mitsogo Off Campus Drive 2024: Mitsogo Off Campus Drive 2024 For Product Support Engineer. B.E / B.Tech candidates can apply. The detailed eligibility and application process are given below.

About Company: Ever since its establishment almost a decade ago, Mitsogo has been rewriting the concept of Enterprise mobility. As a leading provider of Business Mobility and Enterprise Management solutions, we bring a fresh perspective on how businesses function along with a vision to empower the digital workplace. Our main goal is to provide world-class security for all your corporate endpoints with a touch of simplicity. Our flagship product, Hexnode, realizes this vision to define the phrase ‘device management simplified’. With customers and partners from more than 100 countries, we have an active community that strives to meet our goals. Our dedicated team works together to build, transform, and reinvent technology to provide our customers with the best experience in the industry.

Job Title: Software Engineer

Location: Chennai

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Job Description:

  • Assist users via phone, chat, email, or support tickets raised through our portal or website.
  • Log, validate, and diagnose user issues across our full range of products and applications.
  • Provide solutions through information gathering, analytical troubleshooting, and problem research.
  • Escalate issues to the appropriate resolution group when necessary.
  • Resolve customer queries effectively to ensure customer satisfaction and delight.
  • Collaborate effectively within a team environment while maintaining a pleasant, professional, and courteous demeanor.

Eligibility:

  • Bachelor’s degree in Engineering B.E./B.Tech – 2023 and 2024 passed out.
  • Flexible to work in shifts, including a willingness to work on a 24/5 rotational basis.
  • Strong analytical and problem-solving skills.
  • Excellent communication skills and a passion for customer service.
  • Basic knowledge of multiple platforms (Windows, Mac, iOS, Android) is a plus

What We Appreciate:

  • A positive attitude and ability to work well in a team.
  • A commitment to continuous learning and improvement in product support.

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Qualification: B.E / B.Tech (2023,2024 batch)

Work Experience: Freshers

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How to Apply for Mitsogo Off Campus Drive 2024?

Interested and Eligible candidates can apply for this drive online by using the link below.

Apply: Click Here