ITC Infotech Recruitment 2025: ITC Infotech Recruitment 2025 For Desktop Support Engineer. Bachelor’s Degree candidates can apply. The detailed eligibility and application process are given below.
About Company: ITC Infotech is a global technology solution and services leader providing business-friendly solutions, that enable future-readiness for clients. We seamlessly bring together digital expertise, strong industry-specific alliances and deep domain expertise from ITC Group businesses. Our solutions and services are focused on Banking and Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality.
Job Title: Desktop Support Engineer
Location: Chennai
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Job Description:
- Provide Level 1 (L1) support for desktops, laptops, printers, and other peripherals.
- Respond to incidents and service requests via calls, emails, or ticketing systems.
- Troubleshoot hardware and software problems, including OS issues, application errors, and connectivity issues.
- Install, configure, and update Windows/Mac operating systems and applications.
- Assist users with email configurations, VPN access, and basic network troubleshooting.
- Support Microsoft Office 365, Active Directory (password resets, account lockouts), and other enterprise applications.
Responsibilities:
- Provide remote and in-person support for employees.
- Maintain clear communication and provide timely updates on issue resolution.
- Guide users on IT policies, security best practices, and basic troubleshooting steps.
- Log all incidents and service requests in the ITSM/ticketing system.
- Maintain up-to-date documentation of common issues and resolutions.
- Escalate complex issues to L2/L3 support teams as needed.
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Qualification: Bachelor’s Degree
Work Experience: Freshers / Experience
How to Apply for ITC Infotech Recruitment 2025?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here