Infosys BPM Walk-In Drive 2025: Don’t miss the Infosys BPM Walk-In Drive 2025 for Service Desk Associate roles on 11th December! Explore eligibility, job location, interview details, and salary insights. Apply now to start your career with Infosys.
About Company: Infosys BPM Ltd., the business process management subsidiary of Infosys Ltd. (NYSE: INFY), was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.
Job Title: Service Desk Associate
Location: Pune
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Job Description:
- Launch Your Career in Service Desk – International Voice Process!
- Location: Pune (Interview), Job Locations: Pune
- Walk-In Dates: 9th and 11th December 2025
- Time: 10:00 AM to 2:00 PM
- Were on the lookout for Fresh Graduates (0 – 1 year experience) who are enthusiastic and have a passion for Service Desk customer excellence.
- If you’re looking to grow with a global leader, this is your chance to start strong!
Responsibilities:
- Excellent communication skills to attend/resolve client issues on calls/chat/mail.
- Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage
- Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
- General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
- Productivity applications like Microsoft office tools.
- Open to work in 24*7 and work from office environment
- Analytical problem solvers who will understand issues and to resolve customer issues
- Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
- Being proactive and show the utmost respect for customers time
- Good time management, ensuring all contacts with customers add value
- Work from Office
Skills:
- Excellent in communication
- Need to work on US shift timings.
- Need to complete specific and dedicated training programs set by the client.
- 24*7 , flexible shifts
- 100% WFO , no hybrid
- Preferred Qualifications: Any Graduate
Documents to Carry:
- Updated printout of your resume
- Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
- All original academic documents for verification:
- 10th & 12th Marksheets
- Graduation (All Semesters, CMM, Provisional & Degree Certificate)
How to Attend the Walk-In:
- Carry a copy of this email/invitation
- Register your application in advance
Note:
- Laptops & cameras are not permitted due to security restrictions.
- Government ID is mandatory for entry into the campus.
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Qualification: Any Graduate
Work Experience: 0 – 1 Year
Walk-In Date: 11th Dec 2025
Time: 10:00 AM – 2:00 PM
Venue: Infosys BPM Limited,1st Floor, ODC 8, Angsana building, ASCENDAS, Ascendas, Hinjewadi – Kasarsai Rd, Phase 3, Hinjawadi Rajiv Gandhi Infotech Park, Hinjawadi, Pimpri-Chinchwad, Maharashtra, 411057.
How to Apply for Infosys BPM Walk-In Drive 2025?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here