Infosys BPM Recruitment 2024: Infosys BPM Recruitment 2024 For Service Desk. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: Infosys BPM Ltd., the business process management subsidiary of Infosys Ltd. (NYSE: INFY), was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.
Job Title: Service Desk
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Job Description:
- Excellent communication skills to attend/resolve client issues on calls/chat/mail.
- Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage
- Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
- General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
- Productivity applications like Microsoft office tools.
- Open to work in 24*7 and work from office environment
- Analytical problem solvers who will understand issues and to resolve customer issues
- Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
- Being proactive and show the utmost respect for customers time
- Good time management, ensuring all contacts with customers add value
- Work from Office
Requirements:
- Excellent in communication
- Need to work on US shift timings.
- Need to complete specific and dedicated training programs set by the client.
- 24*7 , flexible shifts
- 100% WFO , no hybrid
- Excellent communication skills
- Ready to work in 24*7 shifts, work from office in Pune
- Full time education of 15 years
- For Service Desk:: Knowledge/Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory is required
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Qualification: Any Graduate
Work Experience: 0 – 4 Years
How to Apply for Infosys BPM Recruitment 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here