Infosys BPM Recruitment 2025: Apply for Infosys BPM Recruitment 2025: Service Desk Executive positions in Bangalore & Pune. Get details on job roles, eligibility, walk-in dates, and how to apply. Join a leading BPO and grow your career in customer support and IT service desk roles.
🔍 About Infosys BPM:
Infosys BPM Ltd., the business process management subsidiary of Infosys Ltd. (NYSE: INFY), was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.
💼 Job Role: Service Desk Executive
Location: Pune
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📝 Job Description:
- Provide technical support to customers through phone, email, or chat channels.
- Troubleshoot and resolve customer issues related to software products in a timely manner.
- Collaborate with internal teams to escalate complex issues and ensure prompt resolution.
- Maintain accurate records of customer interactions using CRM software.
🛠️ Skills:
- 0-1 year of experience in a similar role (service desk or technical support).
- Strong communication skills for effective interaction with customers over the phone or via email/chat.
- Ability to troubleshoot basic technical problems using problem-solving techniques.
- Basic knowledge of computer hardware, operating systems, and common software applications.
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📌 Eligibility Criteria
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Qualification: Any Graduate
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Work Experience: 0 – 1 Year
✅ How to Apply for Infosys BPM Recruitment 2025?
Interested candidates can apply online by clicking the application link below: