Infosys BPM Recruitment 2025: Apply for Infosys BPM Recruitment 2025: Service Desk Executive positions in Bangalore & Pune. Get details on job roles, eligibility, walk-in dates, and how to apply. Join a leading BPO and grow your career in customer support and IT service desk roles.
🔍 About Infosys BPM:
Infosys BPM Ltd., the business process management subsidiary of Infosys Ltd. (NYSE: INFY), was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.
đź’Ľ Job Role: Service Desk Executive
Location: Pune
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đź“ť Job Description:
- Provide technical support to customers through phone, email, or chat channels.
- Troubleshoot and resolve customer issues related to software products in a timely manner.
- Collaborate with internal teams to escalate complex issues and ensure prompt resolution.
- Maintain accurate records of customer interactions using CRM software.
🛠️ Skills:
- 0-1 year of experience in a similar role (service desk or technical support).
- Strong communication skills for effective interaction with customers over the phone or via email/chat.
- Ability to troubleshoot basic technical problems using problem-solving techniques.
- Basic knowledge of computer hardware, operating systems, and common software applications.
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đź“Ś Eligibility Criteria
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Qualification: Any Graduate
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Work Experience: 0 – 1 Year
âś… How to Apply for Infosys BPM Recruitment 2025?
Interested candidates can apply online by clicking the application link below: