IBM Recruitment 2024: IBM Recruitment 2024 For Technical Support Engineer. Bachelor’s Degree candidates can apply. The detailed eligibility and application process are given below.
About Company: IBM is a leading cloud platform and cognitive solutions company. Restlessly reinventing since 1911, we are the world’s largest technology and consulting employer, with more than 380,000 employees serving clients in 170 countries. With Watson, the AI platform for business, powered by data, we are building industry-based solutions to real-world problems. For more than seven decades, IBM Research has defined the future of information technology with more than 3,000 researchers in 12 labs located across six continents. At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate.
Job Title: Technical Support Engineer
Location: Bangalore
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Job Description:
- Previous experience in technical support, software services, or system administration for a large end-user community.
- Experience with Troubleshooting Skills, Data Analysis Skills, Windows Servers.
- Experience with RESTful API is an added advantage.
- Fluent in English
Preferred Technical and Professional Expertise:
- Database skills, with the expertise to write and update SQL queries.
- Basic knowledge of JavaScript or similar language.
- Knowledge of Agile methodologies such as Scrum, Kanban, SAFe will be a plus.
- Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment;
- Ability to effectively communicate as the internal expert with customers at an executive level on in-depth technical details, progress and next steps;
- Ability to successfully manage your time, balancing multiple tasks with varying levels of priority and urgency;
- Acting as a customer champion by being the voice of the customer, checking communication channels to stay on top of and communicate effectively and proactively with the company or team updates;
- Being an example that continues to drive until the root cause is established with clear plans to resolve the customer issue.
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Qualification: Bachelor’s Degree
Work Experience: Freshers / Experience
How to Apply for IBM Recruitment 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here