Genpact Walk-In Drive 2025: Looking for a job in tech support? Attend the Genpact Walk-In Drive 2025 for Technical Support roles on 12th December! Openings for freshers and experienced candidates. Explore job details, eligibility, and interview location — don’t miss this hiring opportunity at Genpact.
About Company: Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working.
Job Title: Technical Support
Location: Bangalore
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Job description:
- Genpact Walk-in for the role of Technical Support Agent, Process Associate Customer Care || Bangalore on 12 December 2025
- Walk-in time: 11 AM – 2 PM
- Walk-in venue: Genpact Surya park Surya park, 99, 3rd Cross Rd, Electronic City Phase I, Electronic City, Bengaluru, Karnataka 560100
- Graduation: Any graduate is eligible (LLB/Diploma)
- Work location: Bangalore (work from office)
- Shift: Candidate should be comfortable with night shifts
- Mandatory documents to carry: 2 copies of passport size photographs (one photo to be pasted on resume), 2 copies of resume, Original Aadhar card
Responsibilities:
- Support technical queries for hardware: NUCs, Processors, Wireless, Graphics, Unison, Ethernet Products etc. and OEM Products (laptops etc.) via Call, Chat and Email
- Perform troubleshooting to fix the customer issues via Call, Chat and Email
- Perform RAS (Remote Access Session) when required via Chat and Phone
- Expected to take 25 to 30 calls a day. (AHT 6-9 mins)
- Follow-ups via Email and phone on cases
- Knowledge base Article creation for handled queries.
- Identify and own Lean and Transformation projects.
Requirements:
- Should be fluent in required languages
- Should have a bachelors degree or higher, (B. Tech/ BCA/BSc Computer Science will be preferred)
- Good communication skills, both written and oral, and should be able to handle client interaction.
- Basic Knowledge on Microsoft Office, Windows Operating Systems, hardware
- Good Knowledge of Desktop/Servers, hardware: NUCs, Processors, Wireless, Graphics, Unison, Ethernet Products etc. and OEM Products (laptops etc.)
- Customer Experience & Process Improvement Capabilities
Preferred Qualifications/ Skills:
- Ability to manage multiple priorities
- Good analytical skills
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Qualification: Any Graduate
Work Experience: 0 – 3 Years
Walk-In Date: 12th Dec 2025
Time: 11.00 AM – 2.00 PM
Venue: Genpact Surya park Surya park, 99, 3rd Cross Rd, Electronic City Phase I, Electronic City, Bengaluru, Karnataka 560100
How to Apply for Genpact Walk-In Drive 2025?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here