Genpact Walk-In Drive 2025: Explore the latest Genpact Walk-In Drive 2025 for Customer Service and Support roles happening on 16th December. Find eligibility, interview details, and how to apply. Don’t miss this chance to start your career with Genpact!
About Company: Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working.
Job Title: Customer Service
Location: Hyderabad
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Job description:
- Genpact Walk-in drive for Customer service Voice roles|| Hyderabad location on 16th December 2025
- Candidate should be able to speak/read/understand English and Hindi language.
- Walk-in Timings: 11 AM – 1 PM
- Venue: Genpact, Plot No. 14/45, IDA Uppal, Habsiguda, Hyderabad 500079
- Graduation: Any grad except law is eligible
- Experience: 0-3 yrs
- Work location: Hyderabad (Only work from office)
- Languages known: English + Hindi
- Shifts: Flexible with any shift
- Mandatory documents to carry: 2 Passport size photographs (One photograph to be pasted on resume), 2 copy of resume, Original Aadhar card
Responsibilities:
- Chat support (Only freshers are eligible)(Only graduates are eligible, we are not considering post-graduates)
- Handle multiple chats at the same time (3+ Active Chats simultaneously)
- Respond to the customer queries & issues in timely manner
- Provide solution to the customer basis the available help articles and within the policies
- Replicate customers issue and report necessary bugs/suggestions/ideas
- Provide excellent services to the customers
- Work closely with internal departments to provide the required information/support to the customer
- Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer
- Voice roles (0-3 yrs exp. in voice process) (any graduate is eligible)
- Respond to customer queries and customer’s concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
Preferred qualifications:
- Effective probing skills and analyzing / understanding skills
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
Please carry the documents below with you:
- 3 copies of updated resume
- 3 Passport size photographs
- Original Aadhar card
- 2 copies of Aadhar card
- Payslip (if applicable)
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Qualification: Any Graduate
Work Experience: 0 – 3 Years
Walk-In Date: 16th Dec 2025
Time: 11.00 AM – 1.00 PM
Venue: Genpact, Plot No. 14/45, IDA Uppal, Habsiguda, Hyderabad 500079
How to Apply for Genpact Walk-In Drive 2025?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here