Genpact Virtual Drive: Genpact is hiring Transaction Risk Investigators for a 2025 Virtual Drive! High-growth career in fraud prevention and risk management. Apply now to start your job with Genpact.
About Company: Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working.
Job Title: Transaction Risk Investigator
Location: Kolkata
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Job Description:
- Genpact Virtual Drive for Transaction Risk Investigator Roles – Kolkata.
- Duration: 6 months contract (Permanent basis performance).
- Shift Timing: Flexible with any shift.
- Work Location: Kolkata (Only work from office).
Job Summary:
- The Transaction Risk Investigator will be responsible for various tasks related to investigating and eliminating online ecommerce risk.
- The ideal candidate will have experience in the ecommerce payments industry, possess previous trust and safety experience, and have a proven track record of success in a customer-driven work environment.
- This role requires strong analytical skills and the ability to thrive in a fast-paced team setting.
- The Transaction Risk Investigator will work under minimal supervision from the Manager and will rely on excellent judgment to plan and achieve goals.
Responsibilities:
- Conduct investigations to identify and mitigate online ecommerce risk.
- Utilize excellent judgment to make independent decisions regarding complex transactions and customer authentication.
- Engage in frequent written and verbal communication with department management, risk analysts, risk engineers, company associates, and third parties.
- Ensure productivity and maintain highest quality assurance standards.
- Leverages appropriate operational tools and applications to find the data.
- Ability to successfully navigate websites.
- Understands and adheres to workflow directions, SOPs.
- Performs a variety of routine standard tasks in non-voice queues like email, chat etc.
Preferred Qualifications:
- Any Graduate.
- Freshers are eligible.
- Strong interpersonal skills to effectively communicate complex transactional issues to internal and external customers.
- Strong Problem solving skills.
- Strong time management and organizational skills.
- Aptitude for determining situational needs and providing appropriate solutions.
- Must be able to work on a flexible schedule (including weekends).
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Qualification: Any Graduate
Work Experience: Freshers
Virtual Drive Date: 04th Nov 2025
Time: 12.00 PM – 2.00 PM
Microsoft Teams meeting ID: 496 629 293 8786
Microsoft Teams meeting passcode: Z85Kc6AB
How to Apply for Genpact Virtual Drive?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here