Genpact Recruitment 2026: Apply for Genpact Recruitment 2026 Technical Support jobs! Freshers & graduates in Bengaluru: salary up to ₹5 LPA, walk-in dates & eligibility. Quick online application – start your IT career today!
🔍 About Genpact:
Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working.
💼 Job Role: Technical Support
Location: Bangalore
| Freshers Jobs by City |
|---|
| Bangalore Jobs |
| Chennai Jobs |
| Delhi NCR Jobs |
| Hyderabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
📝 Job Description:
- Support technical queries for hardware: NUCs, Processors, Wireless, Graphics, Unison, Ethernet Products etc. and OEM Products (laptops etc.) via Call, Chat and Email
- Perform troubleshooting to fix the customer issues via Call, Chat and Email
- Perform RAS (Remote Access Session) when required via Chat and Phone
- Expected to take 25 to 30 calls a day. (AHT 6-9 mins)
- Follow-ups via Email and phone on cases
- Knowledge base Article creation for handled queries.
- Identify and own Lean and Transformation projects.
Skills:
- Should be fluent in English and Hindi
- Should have a bachelor’s degree or higher, (B. Tech/ BCA/BSc Computer Science will be preferred)
- Good communication skills, both written and oral, and should be able to handle client interaction.
- Basic Knowledge on Microsoft Office, Windows Operating Systems, hardware
- Good Knowledge of Desktop/Servers, hardware: NUCs, Processors, Wireless, Graphics, Unison, Ethernet Products etc. and OEM Products (laptops etc.)
- Customer Experience & Process Improvement Capabilities
Preferred Qualifications/ Skills:
- Ability to manage multiple priorities
- Good analytical skills
Join Our Telegram Group for Instant Job Notification
📌 Eligibility Criteria
-
Qualification: Bachelor’s Degree
-
Work Experience: 0 – 3 Years
✅ How to Apply for Genpact Recruitment 2026?
Interested candidates can apply online by clicking the application link below: