Genpact Recruitment 2026: Genpact Recruitment 2026 for Process Associate roles is open! 12th pass freshers eligible. Apply online now for high-salary jobs with training. Check eligibility, last date, salary & selection process. Don’t miss Genpact hiring drive!
🔍 About Genpact:
Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working.
đź’Ľ Job Role: Process Associate
Location: Hyderabad
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đź“ť Job Description:
- Should be able to work in blended environment where able to cater both Inbound and Outbound callsÂ
- Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
- Should be able to effectively communicate while providing quality customer service as well as actively pursueknowledge of skills and tools to be used in all collection efforts.
- Attending Inbound calls and helpcustomerin dispute resolution, making payments, sharing statement etc.
- Provide payment plans basiscustomer requirement.
- Negotiate with customers to ensure they can make their account current
- Strong analytical and accounting skills
- Focus on team goals and successes, not just individual goals and successes
- Willingness to take additional training as suggested by management
Requirements:
- Prior collections management experience
- Prior Experience in Collection Profile
Preferred Qualifications:
- Graduate
- Freshers are eligible
- Excellent English interpersonal skills!
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đź“Ś Eligibility Criteria
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Qualification: Any Graduate
-
Work Experience: Freshers
âś… How to Apply for Genpact Recruitment 2026?
Interested candidates can apply online by clicking the application link below: