Genpact Recruitment 2025: Discover the latest Genpact Recruitment 2025 opportunities for Process Associates. Apply online today for Genpact jobs for freshers and experienced candidates. Get salary details, eligibility, and step-by-step application process here.
🔍 About Genpact:
Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working.
💼 Job Role: Process Associate
Location: Hyderabad
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📝 Job Description:
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Requirements:
- Graduate (Any Discipline)
- Freshers are eligible
- Excellent proficiency with written English and with neutral English accent•
Preferred Qualification:
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Demonstrates composure, professional attitude, and technical (Computers, Internet) savvy
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📌 Eligibility Criteria
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Qualification: Any Graduate
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Work Experience: Freshers
✅ How to Apply for Genpact Recruitment 2025?
Interested candidates can apply online by clicking the application link below: