Genpact Walk-In Drive 2025: Join Genpact’s Content Moderation Walk-In Drive on 6th December 2025. Apply now for exciting opportunities in content moderation. Find details on eligibility, location, and how to participate. Don’t miss this chance to start your career with Genpact.
About Company: Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working.
Job Title: Content Moderation
Location: Kolkata
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Job description:
- Genpact Walk-in Drive for Non voice_Content moderation roles || Walk-In venue: Kolkata location on 6th Dec 2025
- Drive Date: 6th Dec 2025
- Drive timings: 12:00 PM – 1:00 PM
- Walk-in Venue: Genpact, Imagine Tech Park Opposite of Fusion BPO Salt Lake , Sector V, near collage more Bidhannagar, Kolkata, West Bengal 700091
- Graduation: Any grad except law is eligible
- Experience: 0 -3 year (Previous exp. in voice/non voice domain)
- Languages known: Only English / Hindi+English /Bengali+English
- Work location: Kolkata / Hyderabad (Only work from office)
- Shifts: Flexible with any shift
- Mandatory documents to carry: 2 passport size photographs (One photo to be pasted on resume), 2 copies of resume, Original Aadhar card
Responsibilities:
- Chat support (Only freshers are eligible)(Only graduates are eligible, we are not considering post-graduates)
- Handle multiple chats at the same time (3+ Active Chats simultaneously)
- Respond to the customer queries & issues in timely manner
- Provide solution to the customer basis the available help articles and within the policies
- Replicate customers issue and report necessary bugs/suggestions/ideas
- Provide excellent services to the customers
- Work closely with internal departments to provide the required information/support to the customer
- Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer
- Voice roles (0-3 yrs exp. in voice process) (any graduate is eligible)
- Respond to customer queries and customer’s concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
Requirements:
- Any graduate (except law/diploma)
- Strong interpersonal skills to effectively communicate complex transactional issues to internal and external customers.
- Strong Problem solving skills
- Aptitude for determining situational needs and providing appropriate solutions.
- Must be able to work on a flexible schedule (including weekends)
Preferred qualifications:
- Effective probing skills and analyzing / understanding skills
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
Please carry the documents below with you:
- 3 copies of updated resume
- 3 Passport size photographs
- Original Aadhar card
- 2 copies of Aadhar card
- Payslip (if applicable)
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Qualification: Any Graduate
Work Experience: 0 – 3 Years
Walk-In Date: 6th Dec 2025
Time: 12.00 PM – 1.00 PM
Venue: Genpact, Imagine Tech Park Opposite of Fusion BPO Salt Lake , Sector V, near collage more Bidhannagar, Kolkata, West Bengal 700091
How to Apply for Genpact Walk-In Drive 2025?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here