Firstsource Walk-In Drive 2025: Apply now for Firstsource Walk-In Drive 2025! Hiring for International Chat Process on 14 August. Freshers & experienced candidates welcome. Check eligibility, salary details & interview venue here.
About Company: Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a leading provider of transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology and other industries. Our ‘Digital First, Digital Now’ approach helps organizations reinvent operations and reimagine business models, enabling them to deliver moments that matter and build competitive advantage.
Job Title: International Chat Process
Location: Bangalore
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Job Description:
- Handle customer queries through live chat, email, or messaging platforms.
- Provide real-time assistance to international clients for product or service-related issues.
- Resolve customer complaints in a professional and timely manner.
- Maintain a high level of customer satisfaction by ensuring prompt and accurate responses.
- Record and document interactions in the CRM system.
- Coordinate with internal departments to ensure customer issues are resolved.
- Meet performance metrics such as response time, resolution time, and customer satisfaction.
Skills:
- Excellent written communication skills in English.
- Ability to handle multiple chat conversations simultaneously.
- Basic technical knowledge to troubleshoot customer issues (based on product/service).
- Good interpersonal skills and customer-centric attitude.
- Willingness to work in night shifts or rotational shifts.
- B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible.
- Anyone who attended interview before 30 days are not eligible to attend walk-in.
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Qualification: Any Graduate
Work Experience: 0 – 5 Years
Walk-In Date: 14th Aug 2025
Time: 11.30 AM – 3.30 PM
Venue: Firstsource Solutions Limited, Unit-202, 2nd Floor, Block A, Brigade Tech Gardens, Brigade Properties Private Limited, Brookefields, Kundalahalli, Whitefield, Marathahalli, Bengaluru, Bengaluru Urban, Karnataka – 560037 29AAACI8904N1Z2
How to Apply for Firstsource Walk-In Drive 2025?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here