CometChat Recruitment 2025: CometChat Recruitment 2025 For Technical Support. B.E / B.Tech candidates can apply. The detailed eligibility and application process are given below.
About Company: CometChat empowers developers to quickly add text, voice, and video chat to their websites and apps. Our customers are in the virtual event, telehealth, EduTech, marketplace, and on-demand industries and use CometChat for it’s secure, scalable, and easy-to-use platform. Our company helps growing businesses drive meaningful user-to-user engagement while allowing them to focus on their core technology. Headquartered in Denver, Colorado, our talented team is global and united by a shared mission to enable meaningful connections between real people in an increasingly digital world.
Job Title: Technical Support
Location: Mumbai
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Job Description:
- Responsible for answering and solving customer queries via live chat, email, and calls
- Develop a deep understanding of the Product & Technology
- Learn the codebase – how classes/components/functions/events work together and affect each other
- Help customers implement a chat solution by walking them step by step through any aspect of the integration process that is giving them trouble
- Know the documentation inside and out to find the correct documents for customer issues
- Troubleshoot customer codebase errors to determine if the root cause is on the customer end or CometChat end
- Identify product bugs by attempting to replicate customer issues in CometChat sample apps
- Reply to support requests via chat and email – including technical and nontechnical support queries
- Join and lead customer calls where customers explain and show code-based errors and issues
- Improving coding skills to a point where you can work on the CometChat codebase
- Write and maintain code
- Work on minor bug fixes
Skills:
- Strong understanding of object-oriented principles Understanding of MVC design patterns
- Basic Understanding of design patterns.
- Proficient with Java/Kotlin
- Understanding of RESTful APIs and it’s consumption on the Android end.
- Good knowledge of Android SDK and different versions of Android
- Good Understanding of the basic components of an Android application and its lifecycle.
- Good understanding of Git.
- Basic Knowledge of the Gradle build system.
- Familiarity with SQLite, Rooms orm
Work Location: We operate on a Hybrid model – in the office 3 days a week
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Qualification: B.E / B.Tech
Work Experience: 0 – 1 Year
How to Apply for CometChat Recruitment 2025?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here