Cognizant Recruitment 2025: Apply for Cognizant Non-Voice Process Jobs 2025. Openings for Freshers & Experienced. Work from Home & Office roles with good salary. Apply Online Now!
🔍 About Cognizant:
Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world.
💼 Job Role: Non-Voice Process
Location: Bangalore
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📝 Job Description:
- Provide exceptional customer service by addressing inquiries and resolving issues efficiently ensuring customer satisfaction.
- Utilize MS Excel to manage and analyze data supporting travel management processes and improving service delivery.
- Coordinate with various departments to ensure seamless travel arrangements and resolve any discrepancies.
- Maintain accurate records of customer interactions and transactions ensuring data integrity and accessibility.
- Assist in the development and implementation of customer service policies and procedures to enhance service quality.
- Monitor customer feedback and suggest improvements to enhance the overall customer experience.
- Collaborate with team members to achieve departmental goals and improve service standards.
- Adapt to rotational shifts ensuring consistent service coverage and meeting customer needs.
- Stay updated with industry trends and best practices to provide informed and effective customer service.
- Support reservation processes by utilizing domain knowledge to ensure accurate and efficient bookings.
- Communicate effectively with customers and team members to ensure clarity and understanding.
- Contribute to a positive work environment by demonstrating professionalism and teamwork.
- Strive to exceed customer expectations fostering loyalty and long-term relationships.
Skills:
- Looking for candidates with non tech background
- Candidate should be willing to work in a rotational shift
- Candidate should be available to come to office for interview if shortlisted
- Candidate should have all the original education documents from the university
- Candidate should be a fresher
- Candidate should have very good to excellent communication skills
Note:
- Candidate Should have Really Good Logical and Analytical Skills.
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📌 Eligibility Criteria
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Qualification: Any Graduate
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Work Experience: Freshers
✅ How to Apply for Cognizant Recruitment 2025?
Interested candidates can apply online by clicking the application link below: