Cognizant Recruitment 2024: Cognizant Recruitment 2024 For Process Specialist. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world.
Job Title: Process Specialist
Location: Bangalore
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Job Description:
- We at Cognizant Technology Solutions we operate at the intersection of ecommerce and advertising offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy
- We help advertisers reach customers on web based shopping portal across our other owned and operated sites on other high quality sites across the web and on millions of mobile and tablet devices
- We put the customer at the heart of everything we do and work
Responsibilities:
- Take complete ownership and accountability for delivery of operational metrics including CSAT SLAs and Capacity utilization for your teams devise daily weekly monthly quarterly strategies to meet targets
- Ensure high quality of delivery and performance from the entire team
- Ensure the team is always up to date with product and process knowledge and are adhering to workflow and process guidelines
- Ensure deep subject matter expertise of self product knowledge
- Work proactively with external stakeholders to deliver cohesive coordinated and highly qualitative customer engagement experience
- Oversee Solutions repository and ensure top quality solutions are available to the associates SME is responsible to track and provide reports of service levels for all levels of the organization to Client Program Managers at regular intervals and work with Client Program Managers to resolve nonperformance
- Ability to lead performance analysis and long term strategic roadmaps for high level campaigns
- Ability to prioritize and multitask with little supervision Strong communication skills to direct
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Qualification: Any Graduate
Work Experience: Freshers / Experience
How to Apply for Cognizant Recruitment 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here