Amazon Recruitment 2024: Amazon Recruitment 2024 For IT Support Associate. Diploma / Bachelor’s Degree candidates can apply. The detailed eligibility and application process are given below.
About Company: Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.
Job Title: IT Support Associate
Location: Bangalore
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Job Description:
- Effective Communication Skills: Demonstrating proficiency in clear and concise communication.
- This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support.
- Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations.
- Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners.
- Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux
- This position requires a flexible work schedule involving rotational shifts. Providing real-time customer experience by working in 24*7 operating environment.
- Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents.
- This role will be working from Bangalore (BLR18) Corporate office.
- A willingness to relocate as career advancement opportunities throughout the company become available is strongly desired.
- Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation..
Skills:
- Bachelor’s degree/Diploma
- 0 months to 18 months of work experience.
- Good communication skills
- Basic Understanding of ITIL-Based Ticketing Tools and Monitoring Tools
- Basic Understanding and troubleshooting skills on Network
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Qualification: Diploma / Bachelor’s Degree
Work Experience: 0 – 18 Months
How to Apply for Amazon Recruitment 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here