Amazon Recruitment 2026: Discover Amazon IT Support Associate jobs 2026 in India. Experienced apply now for Bangalore openings with competitive salary. Check eligibility, requirements & easy online application. Join Amazon careers today!
🔍 About Amazon:
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa for our customers: shoppers, sellers, content creators, and developers worldwide.
đź’Ľ Job Role: IT Support Associate
Location: Bangalore
| Freshers Jobs by City |
|---|
| Bangalore Jobs |
| Chennai Jobs |
| Delhi NCR Jobs |
| Hyderabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
đź“ť Job Description:
- IT Service Desk (SD) is the centralized IT support organization within OTS Global IT Delivery located across America, Europe/Prague, India.
- The team utilizes an omni-channel contact center to provide efficient, streamline 24×7 IT support to Worldwide (WW) Operations (Ops) associates and internal/external support for Amazon Lockers.
- Overall, SD plays a critical role in ensuring the smooth functioning of Amazon sites globally and thereby has a direct impact on Amazon’s ability to serve its customers on time.
Responsibilities:
- Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support.
- Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations.
- Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners.
- Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux
- This position requires a flexible work schedule involving rotational shifts. Providing real-time customer experience by working in 24*7 operating environment.
- Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents.
- This role will be working from Bangalore (BLR18) Corporate office.
Skills:
- Bachelor’s degree
- 1+ years of professional work experience
Join Our Telegram Group for Instant Job Notification
đź“Ś Eligibility Criteria
-
Qualification: Bachelor’s Degree
-
Work Experience: 1+ Years
âś… How to Apply for Amazon Recruitment 2026?
Interested candidates can apply online by clicking the application link below: