ADP Recruitment 2023: ADP Recruitment 2023 For Support Engineer. B.E / B.Tech / BCA / B.Sc / MCA candidates can apply. The detailed eligibility and application process are given below.
About Company: ADP Private Ltd. is a 100 % fully owned subsidiary of ADP Inc. (Automatic Data Processing Inc.) and provides Information Technology and I.T. Enabled Services to ADP business divisions worldwide. Established in 1999, ADP Private Ltd. is the largest off-shoring destination of ADP with our 6700 associates providing product development and services support on multiple processes, domains and technologies from its three facilities in Hyderabad and Pune.
Job Title: Support Engineer
Location: Bangalore
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Job Description:
- In this role, you will be helping the ADP clients to address the technical issues to ensure smooth operations.
- You will be responsible for addressing assigned tickets and coordination with other teams to ensure the resolution as per SLA.
- This also involves understanding customer requirements and configurations to address the problems.
- You’ll start your journey with a new customer post implementation and support handover. You will be understanding client setup and organization to address the service requests
- Ensure to track and address all the assigned requests as per the SLA. You will be handling the internal/external team coordination needed to address the problems
- Proactively asses the risks and manage the same to avoid escalations. This also involves proactively monitoring the customer usage and suggest actions needed.
- You’re the point of contact for the customer post request assignment. You’ll share regular updates to the customer till the request is addressed.
Skills:
- You’ll have a Bachelor’s degree OR equivalent.
- Knowledge of Database, system integrations using webservices, sFTP, operating systems, utilities, and scripting
- B.Sc in Computers, BCA in Any Specialization, B.Tech/B.E. in Computers
- MCA in Any Specialization
- Freshers
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Qualification: B.E / B.Tech / BCA / B.Sc / MCA
Work Experience: Freshers
How to Apply for ADP Recruitment 2023?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here