Accenture Hiring 2025: Join Accenture in 2025 as an Associate – Query Management. Freshers can apply. Great salary, perks & career growth. Apply online now before the deadline!
🔍 About Accenture:
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 450,000 people serving clients in over 120 countries, Accenture drives innovation to improve the way the world works and lives.
💼 Job Role: Associate – Query Management
Location: Mumbai
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Responsibilities:
- The responsibility of an advisor as customer service associate will be to assist our customers end to end for any queries around billing, package related and technical support.
- Requires advisor to personalize the conversation, manage productivity, display strong communication skills and create sales opportunity.
- Candidates needs to display attention to detail, show ownership and be able to embrace feedback.
- Ability to multi-task in usage of different applications and adhere to key compliance measures
🛠️ Skills:
- Strong customer service skills
- Strong verbal English language proficiency.
- Ability to multi-task in usage of different applications and tools
- Analytical and Problem-Solving skills
- Ability to perform under pressure •
- Problem-solving skills •
- Detail orientation •
- Ability to establish strong client relationship
- Able to work on a flexible basis as determined by the business needs
- Ability to work under pressure
- Team worker
- Positive Attitude
- Quick Learner
- Punctual and Disciplined
- Good Communication skills
- Customer Focussed
- Results driven
- High standards of Integrity
- Attention to detail
- Any graduate from Govt. recognized universities
- 10+2 Under-graduates with minimum 6 months prior experience preferred •
- Customer satisfaction metrics like CSAT and NPS •
- Productivity Metrics like AHT and Break Adherence •
- Quality and Compliance metrics as defined by process
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📌 Eligibility Criteria
-
Qualification: Undergraduate / Graduate
-
Work Experience: 0 – 2 Years
✅ How to Apply for Accenture Hiring 2025?
Interested candidates can apply online by clicking the application link below: