Accenture Recruitment 2025: Start your career with Accenture! Explore the latest Accenture Recruitment 2025 for Application Tech Support roles. Check eligibility, job details, and how to apply online for top IT positions at Accenture.
🔍 About Accenture:
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 450,000 people serving clients in over 120 countries, Accenture drives innovation to improve the way the world works and lives.
đź’Ľ Job Role: Application Tech Support
Location: Bangalore
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đź“ť Job Description:
- Project Role :Â Application Tech Support Practitioner
- Project Role Description :Â Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
- Must have skills :Â Service Desk Management, Service Desk Voice Support
- Good to have skills :Â NA
- Minimum 0-2 year(s) of experience is required
- Educational Qualification :Â 15 years full time education
Responsibilities:
- Problem Solving discussions.
- Assist in troubleshooting and resolving client issues promptly.
- Document client interactions and resolutions to enhance team knowledge.
- Collaborate with team members to improve service delivery and client satisfaction
- As an Application Tech Support Practitioner, you will serve as a vital link between clients and our systems or applications.
- Your day will involve engaging with clients to understand their needs, providing timely support, and ensuring that our systems operate smoothly.
- You will utilize your communication skills to address client issues effectively, ensuring a high standard of service and satisfaction
🛠️ Skills:
- Proficiency in Service Desk Management.
- Good To Have Skills: Experience with customer relationship management tools.
- Strong understanding of incident management processes.
- Familiarity with ticketing systems and service level agreements.
- Ability to communicate technical information clearly to non-technical users.
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đź“Ś Eligibility Criteria
-
Qualification: Any Graduate
-
Work Experience: 0 – 2 Year
âś… How to Apply for Accenture Recruitment 2025?
Interested candidates can apply online by clicking the application link below: