Infosys BPM Walk-In Drive 2026: Infosys BPM walk-in drive on 7 Nov 2026 in Hyderabad for Service Desk and international customer support roles. Any full-time graduate, 10 AM–1 PM. Venue inside.
About Company: Infosys BPM Ltd., the business process management subsidiary of Infosys Ltd. (NYSE: INFY), was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.
Job Title: Service Desk
Location: Hyderabad
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Job Description:
- Role: Process Executive Service Desk (Freshers)
- Location: Hyderabad
- Experience: Freshers
- Qualification: Any Full-Time Graduate (15 years of formal education)
- Postgraduates are not eligible
- Full-Time | 100% Work from Office | 24×7 Shift Rotation (US Shifts)
Responsibilities:
- Provide top-notch support to global clients via calls and email
- Troubleshoot technical issues related to:
- VPN, Drivers, O365, Active Directory
- Operating systems & basic networking
- Microsoft Office and other productivity tools
- Work on ticketing tools such as ServiceNow, Remedy, or Control-M
- Own the issue, analyze, and provide efficient, timely resolutions
- Ensure every customer interaction adds value and leaves them satisfied
Skills:
- Excellent communication skills both verbal and written
- Strong analytical and problem-solving ability
- Confidence in handling and resolving technical queries independently
- Willingness to work in a 24×7 environment (rotational US shifts)
- Comfortable with a Work from Office (WFO) setup in Pune
Non-Negotiables:
- Fluent English communication is a must
- 100% Work from Office no hybrid or remote option
- Comfortable with night/rotational shifts (US time zones)
- Min 2 Months of Training in Mysore Campus
NOTE:
- During registration, please do fill all the mandate details in the column which are star marks.
- Interview Mode: Walk-in.
- Attempt all questions in the SHL Assessment app, as there is no negative marking.
- The assessment is proctored, so choose a quiet environment.
- Use a headset or headphones are for clear communication.
- Assessment cleared candidates will be processed further ahead for Ops round.
- Please do not switch screens during the assessment. Detection of multiple faces, absence of a face, or any form of malpractice will result in disqualification.
- Once you’ve finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment.
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Qualification: Any Graduate
Work Experience: Freshers
Walk-In Date: 7th Nov 2026
Time: 10.00 AM – 1.00 PM
Venue: Infosys STP Gate No. 2, Interview Building No.- B2, Ground floor, Madhava Reddy colony, Gachibowli, Hyderabad
How to Apply for Infosys BPM Walk-In Drive 2026?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here