Cognizant Walk-In Drive 2026: Cognizant Walk-In Drive 2026 for Voice Process Executive on 4 September. Check eligibility, location, salary, interview details and apply information.
About Company: Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world.
Job Title: Voice Process Executive
Location: Hyderabad
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Job Description:
- We are hiring enthusiastic, career-oriented Freshers for a Customer Support – Voice Process role.
- This opportunity is ideal for graduates who possess excellent communication skills in English and Hindi, are passionate about delivering exceptional customer experiences, and are eager to build a successful career in the customer service industry.
- The ideal candidate should be confident in interacting with customers over phone calls, demonstrate strong listening and problem-solving skills, and maintain a customer-first approach while upholding professionalism at all times.
- Since the role involves supporting customers from diverse regions, the ability to communicate effectively in Hindi whenever required is mandatory.
General Guidelines:
- Personal laptops, tablets, or other electronic devices are not permitted during the interview process.
- Candidates are advised to carry a mobile charger, as the assessment and interview process may continue throughout the day.
- We are specifically looking for fresh graduates with outstanding communication skills and a customer-centric mindset.
- Applicants must have completed their Graduation or Postgraduation. Candidates currently pursuing any degree, certification, or educational program are not eligible.
- The role operates in a 24×7 work environment, primarily supporting customers across different geographies, including US customers. Candidates must be willing to work in rotational shifts and rotational week-offs.
- Candidates who can join immediately are highly encouraged to apply, as immediate availability will be considered an advantage.
Responsibilities:
- Handle inbound and/or outbound customer calls professionally.
- Communicate clearly, confidently, and effectively with customers in English and Hindi, as required.
- Read, comprehend, and respond accurately to customer queries, process documents, emails, and system updates in both languages.
- Understand customer concerns, analyze issues, and provide timely resolutions.
- Deliver high-quality customer service while ensuring customer satisfaction.
- Accurately document customer interactions and update records in the system.
Skills:
- Freshers are welcome to apply.
- Any internship experience, customer service exposure, or BPO experience will be an added advantage.
- Experience in Content Moderation will be considered a plus.
- Excellent spoken English is mandatory.
- Strong communication skills in Hindi and English are mandatory.
- Ability to read, write, understand, and communicate fluently in both Hindi and English is a key requirement for this role.
- Strong listening, interpersonal, and communication skills.
- Ability to engage in professional and fluent customer conversations.
- Customer-focused mindset with strong problem-solving capabilities.
- Basic computer knowledge and a willingness to learn new processes and technologies.
What to Bring:
- Two copies of their updated resume.
- A valid Government-issued photo ID proof.
- Original and photocopies of educational certificates and marksheets.
Preferred Candidate Profile:
- Excellent verbal and written communication skills in Hindi and English.
- Strong command of grammar, comprehension, and professional communication in both languages.
- Ability to switch seamlessly between Hindi and English based on customer requirements.
- Strong customer service orientation and customer-handling skills.
- Professional attitude, positive work ethic, and customer-first mindset.
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Qualification: Any Graduate
Work Experience: Freshers
Walk-In Date: 4th Sept 2026
Time: 11.00 AM – 12.30 PM
Venue: Building 12A 1st Floor, Raheja Mindspace IT Park, Mindspace Madhapur Rd, HITEC City, Hyderabad- 500081
How to Apply for Cognizant Walk-In Drive 2026?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click here