Salesforce Recruitment 2026: Apply for Salesforce Recruitment 2026 for Associate Technical Support Engineer roles. Check eligibility, skills, job responsibilities, selection process, salary details, and application link.
🔍 About Salesforce:
Salesforce, the Customer Success Platform and the world’s #1 CRM empower companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win.
💼 Job Role: Associate Technical Support Engineer
Location: Hyderabad
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📝 Job Description:
- Salesforce is looking for an Associate Technical Support Engineer to join our Global Voice Support team within Cloud Success. You’ll be the frontline for troubleshooting, feature guidance, and best-practice advice for Salesforce customers around the world. Our environment is fast-paced, client-obsessed, and runs 24/7/365 — so we need someone who stays composed under pressure, brings professionalism to every interaction, and is genuinely energized by helping customers succeed.
We’re already building an AI-forward support organization. You’ll be expected to bring an automation mindset to the role — using AI tools to resolve issues faster, reduce repetitive manual work, and surface insights that help the whole team work smarter, not just harder.
Responsibilities:
- Deliver exceptional frontline technical support via phone, email or chat to Salesforce clients globally
- Advise on best practices across user management, data management, reporting, and dashboards
- Identify when a case needs escalation to Professional Services or the Account Executive team
- Track and maintain all client communications and case documentation in Salesforce
- Follow established support processes while proactively suggesting improvements — especially where AI or automation could reduce resolution time or repetitive effort
- Work flexibly across any shift in our 24/7 support model — shift assignments may change based on business needs, and willingness to rotate is essential
Skills:
- Bachelor’s degree in Computer Science, Information Technology or a related technical field
- Upto 12 months of experience in Voice support or IT/Product Support operations or a customer handling role
- Genuine passion for customer experience and customer first mindset
- Fluent communication in English, both written and verbal
- Action-oriented, with strong organizational, analytical, and problem-solving skills
- Curiosity about AI-driven tools and workflows, with an interest in using automation to work smarter and continuously improve support delivery
- Highly adaptable and a fast learner, comfortable with ambiguity and frequent change
- Technical aptitude for learning Salesforce Cloud applications and solutions
- Dependable, self-motivated, and able to work independently
End Date:
- August 28, 2026
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📌 Eligibility Criteria
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Qualification: B.E / B.Tech
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Work Experience: 0 – 1 Year
✅ How to Apply for Salesforce Recruitment 2026?
Interested candidates can apply online by clicking the application link below: