Cognizant Walk-In Drive 2026: Cognizant is hiring Voice Process Executives via walk-in on 14 Aug 2026. Fresh graduates with good communication skills can apply for this BPO customer support role. Check eligibility, venue, and documents required.
About Company: Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world.
Job Title: Voice Process Executive
Location: Hyderabad
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Job Description:
- Registrations will be processed on a first-come, first-served basis.
- Participation is limited to the first 350 eligible candidates reporting between 09:00 AM and 11:00 AM.
- Personal laptops, tablets, or other electronic devices are not permitted during the interview process.
- Candidates are advised to carry a mobile charger, as the assessment and interview process may continue throughout the day.
- We are specifically looking for fresh graduates with outstanding communication skills and a customer-centric mindset.
- Applicants must have completed their Graduation or Postgraduation. Candidates currently pursuing any degree, certification, or educational program are not eligible.
- The role operates in a 24×7 work environment, primarily supporting customers across different geographies, including US customers. Candidates must be willing to work in rotational shifts and rotational week-offs.
- Candidates who can join immediately are highly encouraged to apply, as immediate availability will be considered an advantage.
Responsibilities:
- Handle inbound and/or outbound customer calls professionally.
- Communicate clearly, confidently, and effectively with customers in English and Hindi, as required.
- Read, comprehend, and respond accurately to customer queries, process documents, emails, and system updates in both languages.
- Understand customer concerns, analyze issues, and provide timely resolutions.
- Deliver high-quality customer service while ensuring customer satisfaction.
- Accurately document customer interactions and update records in the system.
Skills:
- Freshers are welcome to apply.
- Any internship experience, customer service exposure, or BPO experience will be an added advantage.
- Experience in Content Moderation will be considered a plus.
- Excellent spoken English is mandatory.
- Strong communication skills in Hindi and English are mandatory.
- Ability to read, write, understand, and communicate fluently in both Hindi and English is a key requirement for this role.
- Strong listening, interpersonal, and communication skills.
- Ability to engage in professional and fluent customer conversations.
- Customer-focused mindset with strong problem-solving capabilities.
- Basic computer knowledge and a willingness to learn new processes and technologies.
- Excellent verbal communication skills in both Hindi and English.
- Ability to read, write, speak, and understand Hindi and English fluently.
- Strong listening and comprehension skills to effectively understand customer concerns and provide appropriate resolutions.
- Ability to communicate professionally with customers across different regions and backgrounds.
- Confidence in handling customer conversations, documenting interactions, and interpreting information in both languages.
What to Bring:
- Two copies of their updated resume.
- A valid Government-issued photo ID proof.
- Original and photocopies of educational certificates and marksheets.
Preferred Candidate Profile:
- Excellent verbal and written communication skills in Hindi and English.
- Strong command of grammar, comprehension, and professional communication in both languages.
- Ability to switch seamlessly between Hindi and English based on customer requirements.
- Strong customer service orientation and customer-handling skills.
- Professional attitude, positive work ethic, and customer-first mindset.
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Qualification: Any Graduate
Work Experience: Freshers
Walk-In Date: 14th Aug 2026
Time: 9.00 AM – 11.00 AM
Venue: Raheja Mindspace, Building, 20, 7th Floor, Inorbit Mall Rd, Mind Space, Vittal Rao Nagar, Madhapur, Hyderabad, Telangana 500081 (View on map)
How to Apply for Cognizant Walk-In Drive 2026?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click here