PhonePe Recruitment 2026: Apply for the Business Operations Analyst position at PhonePe in 2025. Explore this high-paying job opportunity in India’s leading fintech company. Freshers and experienced candidates welcome. Check eligibility, salary, and application process now!
🔍 About PhonePe:
PhonePe is India’s leading digital payments platform with over 280 million registered users. Using PhonePe, users can send and receive money, recharge mobile, DTH, data cards, pay at stores, make utility payments, buy gold, and make investments. PhonePe went live for customers in August 2016 and was the first non-banking UPI app that offered money transfers to individuals and merchants, recharges and bill payments to begin with. In 2017, PhonePe forayed into financial services with the launch of digital gold, providing users with a safe and convenient option to buy 24-karat gold securely on its platform.
💼 Job Role: Associate Operations
Location: Bangalore
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📝 Job Description:
Document Validation and Verification
- Responsible for the thorough validation of all Know Your Customer (KYC) documents submitted by offline merchants.
- Verify the authenticity and validity of documents, including but not limited to:
- Proof of Business
- Proof of Identity
- Proof of Address
- Proof of Entity
- Proof of Financial Identity
- Ensure that all document submissions meet regulatory requirements and internal PhonePe guidelines.
Process Adherence and Quality
- Strictly follow the guidelines and Standard Operating Procedures (SOP) provided for document validation.
- Demonstrate exceptionally high accuracy in work, leaving no room for incorrect document validation or approval.
- Ensure strict process adherence, recognizing that this is a sensitive and time-bound activity demanding high accuracy.
Thinking and Escalation
- Be able to observe and identify the pattern of documents submitted.
- Flag suspicious or potentially fraudulent document patterns to managers for deep-dive investigation.
- Promptly escalate complex or ambiguous cases that fall outside the defined SOPs to the appropriate management or compliance teams.
Compliance and Timeliness
- Handle all validation activities in a sensitive and time-bound manner to meet service level agreements (SLAs) and internal targets.
- Maintain a high level of compliance with all relevant regulatory and internal policies.
Requirements:
- 0 to 2 years experience
- Ability to manage sensitive and confidential data.
- Exceptional accuracy and meticulous attention to detail.
- High typing precision and the capacity to review multilingual documents.
- Dedication to achieving high compliance and adherence metrics.
- English reading – Mandatory
- Any regional language reading ( Hindi/ Tamil/ Telugu/ Kannada/ Malayalam) – Preferred
- Candidate should be comfortable with 6 days working, rotational week off and rotational shit ( Day shift only)
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📌 Eligibility Criteria
-
Qualification: Bachelor’s Degree
-
Work Experience: 0 – 2 Years
✅ How to Apply for PhonePe Recruitment 2026?
Interested candidates can apply online by clicking the application link below: