Genpact Recruitment 2026: Apply for Genpact Recruitment 2026 as Process Associate! Freshers with 10th/12th pass eligible. ₹3-4 LPA salary, work-from-home options in Bangalore, Hyderabad. Last date soon—check eligibility, online application link & selection process inside.
🔍 About Genpact:
Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working.
💼 Job Role: Process Associate
Location: Hyderabad
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📝 Job Description:
- Genpact Hiring for Customer service roles(Hindi +English) || Hyderabad location
- Candidate should be able to speak/read and understand both Hindi and English languages.
- Graduation: Any grad except law is eligible
- Experience: Freshers/experience up-to 2yrs
- Work location: Hyderabad (Only work from office)
- Shifts: Flexible with any shift
Responsibilities:
Chat support: Only graduates are eligible, post-graduates are not eligible)
- Handle multiple chats at the same time (3+ Active Chats simultaneously)
- Respond to the customer queries & issues in timely manner
- Provide solution to the customer basis the available help articles and within the policies
- Replicate customers issue and report necessary bugs/suggestions/ideas
- Provide excellent services to the customers
- Work closely with internal departments to provide the required information/support to the customer
- Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
- Maintain a deep understanding of client process and policies
- Upskill to enhance the knowledge time to time and offer support
Voice support
- Respond to customer queries and customer’s concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
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📌 Eligibility Criteria
-
Qualification: Any Graduate
-
Work Experience: 0 – 2 Years
✅ How to Apply for Genpact Recruitment 2026?
Interested candidates can apply online by clicking the application link below: