Sutherland Recruitment 2026: Join Sutherland Recruitment 2026 for international voice process jobs! Freshers & experienced hires welcome. Apply now for high-paying BPO roles with global clients. Great salary, shifts & growth. Don’t miss out—limited seats!
🔍 About Sutherland:
Sutherland is a process transformation company focused on helping companies rethink the way business gets done. Whether transforming your financial processes, applying analytics to customer care, or leveraging experience design to build a customer journey map, we are experts in re-engineering processes. We design exceptional customer experiences for the digital age, by deconstructing your business processes, rethinking, rebuilding, and delivering them back smarter, more efficient and more effective than before.
💼 Job Role: International Voice Process
Location: Work From Home
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📝 Job Description:
- We are hiring enthusiastic and customer-oriented individuals for our International Voice Process (Night Shift).
- This is a voice customer support role involving voice communication with international clients.
Responsibilities:
- Provide high-quality voice-based support to international customers.
- Handle queries via phone, email, and chat in a timely and professional manner.
- Troubleshoot and resolve customer issues effectively.
- Maintain customer satisfaction and adhere to quality and performance standards.
- Work in 24×7 rotational shifts, including night shifts.
Skills:
- Excellent English communication skills (both verbal & written).
- Strong interpersonal and problem-solving skills.
- Comfortable with rotational shifts (24/7 operations).
- Basic proficiency in MS Office tools (Outlook, Word, Excel).
- Good typing speed and computer navigation skills.
- Team player with a proactive and professional attitude.
- Should have atleast 6 months of international BPO Voice process experience.
Eligibility Travel Boundaries:
- Only candidates residing within 1.5 km from the nearest railway station in the below areas are eligible to apply:Central Line: Kalyan to Sion Harbour Line: Wadala to Panvel (Excluding Taloja & Sukhapur) Western Line: Chandivali & Mira Road (via Golden Nest Circle, Ghodbunder Road)
Shift & Weekly Off:
- Shift: 24×7 rotational (including night shifts)
- Weekly Off: 2 rotational offs
- Work Mode- WFH (since day 1)
Perks:
- Lucrative performance-based incentives, included Medical insurance coverage Work-life balance with 2 weekly offs.
- Desktop will be provided by the company itself.
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📌 Eligibility Criteria
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Qualification: Undergraduate / Graduate
-
Work Experience: 0 – 4 Years
✅ How to Apply for Sutherland Recruitment 2026?
Interested candidates can apply online by clicking the application link below: