Firstsource Walk-In Drive 2026: Join Firstsource Walk-In Drive 2026 for Chat Process roles from 7th–9th January. Great opportunity for freshers to start a BPO career. Apply now!
About Company: Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a leading provider of transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology and other industries. Our ‘Digital First, Digital Now’ approach helps organizations reinvent operations and reimagine business models, enabling them to deliver moments that matter and build competitive advantage.
Job Title: Chat Process
Location: Hyderabad
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Job Description:
- Department: Customer Support Operations
- Process: International Non-Voice (Chat Support) Telecom Sector
- Location: Hyderabad
- Employment Type: Full-time | Rotational Shifts | Work from Office
Responsibilities:
- Handle multiple customer chats simultaneously to resolve queries
- Provide accurate, timely, and effective responses while maintaining professional etiquette
- Adhere to process guidelines and quality standards
- Collaborate with team leads and support functions to improve customer satisfaction
Skills:
- Minimum qualification: Graduate or Undergraduate in any discipline
- Freshers and experienced candidates are welcome (except B.E./B.Tech/Masters Freshers)
- Excellent written communication skills in English
- Good typing speed with accuracy (minimum 2225 WPM preferred)
- Ability to work in a fast-paced environment and flexible to work in rotational shifts
Preferred:
- Prior experience in chat support or customer service (international process preferred)
- Strong problem-solving skills and attention to detail
- Positive attitude, team player, and goal-oriented mindset
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Qualification: Undergraduate / Graduate
Work Experience: 0 – 3 Years
Walk-In Date: 7th – 9th Jan 2026
Time: 11.00 AM – 2.00 PM
Venue: 5th Floor, Block 1, Survey No 142, BSR Builders LLP IT SEZ Nanakramguda Village, Serilingampalle (M), Hyderabad, Telangana 500008
How to Apply for Firstsource Walk-In Drive 2026?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here