Wipro Recruitment 2025: Explore the latest Wipro Recruitment 2025 opportunities for Quality Assurance Analysts. Find details on eligibility, application process, salary, and how to apply online for Wipro QA jobs for freshers and experienced professionals.
🔍 About Wipro:
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, a strong commitment to sustainability and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and bold new future.
💼 Job Role: Quality Assurance Analyst
Location: Hyderabad
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📝 Job Description:
- The purpose of this role is to conduct audits to ensure quality compliance within the account.
Responsibilities:
Conduct process quality audits as per plan
- Conduct various process audits (1 audit/ agent/ week) as per procedure and guidelines
- For agents identified in the bottom quartile of performance, conduct 3 audits/ agent/ week
- Prepare findings from the report and share it with the client and the account leadership on daily/ weekly/ monthly, as required
- Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA)
- Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridge any skill gap due to these changes.
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📌 Eligibility Criteria
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Qualification: Any Graduate
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Work Experience: Freshers / Experienced
✅ How to Apply for Wipro Recruitment 2025?
Interested candidates can apply online by clicking the application link below: