Zycus Recruitment 2025: Explore the latest Zycus Recruitment 2025 for Product Technical Analyst roles. Freshers and experienced candidates can apply online. Get details on eligibility, salary, and application process to start your career with Zycus today.
🔍 About Zycus:
Zycus is a leading global provider of A.I.-powered Source-to-Pay suites for procurement, finance, and AP organizations. Our comprehensive product portfolio includes eProcurement, eInvoicing, Spend Analysis, eSourcing, Contract Management, Supplier Management, Financial Savings Management, Project Management, Request Management, Supplier Network, Insight Studio, and Merlin A.I. Suite with intelligent bots. Our spirit of innovation and passion for helping organizations create more significant business impact is reflected among the hundreds of procurement solution deployments we have undertaken over the years.
💼 Job Role: Product Technical Analyst
Location: Mumbai
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📝 Job Description:
- Zycus is looking to hire Product Technical Analyst.
- In this role, you will be part of our US Delivery Team and work with our customers in the US region, supporting our AI-driven procurement solution and serve as a subject matter expert on Zycus Procurement Performance and Spend Analytics application.
As a Product Technical Analyst at Zycus, you will:
- Support Zycus Procurement Applications (Source to Pay)
- Work on all aspects of Zycus Support Desk and be the first point of Contact for Customers having queries/ issues related to Zycus products & be available on email/ chat/ call mediums for the Customer concerns
- Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction
- Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes
- Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing
- Evaluate and suggest innovative solutions and workarounds for customer requirements
- Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
- Provide strong technical understanding of Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.
🛠️ Required Skills:
- Education: MBA/Engineering Graduate (B.E./B.Tech) in Computer Science/ Chemical/Mechanical/Electronics/IT
- Experience Level: 0-1 years
- Strong written and verbal communication skills
- Willingness to work 24*7 shifts .
- Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
- Ability to collaborate with various internal and external stakeholders
- Ability to learn, execute and excel. Multitask and work with priorities
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📌 Eligibility Criteria
-
Qualification: B.E / B.Tech / MBA
-
Work Experience: 0 – 1 Years
✅ How to Apply for Zycus Recruitment 2025?
Interested candidates can apply online by clicking the application link below: