Genpact Walk-In Drive 2025: Join the Genpact Walk-In Drive 2025 on 11th November for exciting Customer Service job opportunities. Discover fresh openings, eligibility details, and interview tips to start your career with Genpact today.
About Company: Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working.
Job Title: Customer Service
Location: Hyderabad
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Job description:
- Candidate should be able to speak/read/understand both Hindi and English language.
- Walk-in Timings: 11:30 AM – 1:00 PM
- Venue: Genpact, Plot No. 14/45, IDA Uppal, Habsiguda, Hyderabad 500079
- Graduation: Any grad except law/diploma is eligible
- Experience: 0 to 3 yrs (previous exp. in voice roles)
- Work location: Hyderabad (Only work from office)
- Languages known: Hindi+English
- Shifts: Flexible with any shift
- Mandatory documents to carry: 2 Passport size photographs (One photograph to be pasted on resume), 2 copy of resume, Original Aadhar card
Responsibilities:
- Respond to customer queries and customer’s concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
Requirements:
- Graduate (Any Discipline except Law/diploma)
- Freshers are eligible (Undergraduates/pursuing/result awaited candidates are not eligible)
- Candidates upto 3-year experience in voice process are eligible
Preferred qualifications:
- Effective probing skills and analyzing / understanding skills
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
Please carry the documents below with you:
- 3 copies of updated resume
- 3 Passport size photographs
- Original Aadhar card
- 2 copies of Aadhar card
- Payslip (if applicable)
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Qualification: Any Graduate
Work Experience: 0 – 3 Years
Walk-In Date: 11th Nov 2025
Time: 11.30 AM – 1.00 PM
Venue: Genpact, Plot No. 14/45, IDA Uppal, Habsiguda, Hyderabad 500079
How to Apply for Genpact Walk-In Drive 2025?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here