Salesforce Order Management Specialist Jobs 2025: Join the Salesforce team! Process B2B/B2C orders, manage fulfilment, and ensure order accuracy as an Order Management Specialist in 2025. Apply today to start your career.
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💼 Job Role: Order Management Specialist
Location: Hyderabad
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📝 Job Description:
- Review and validate orders to ensure compliance with Salesforce.com policies.
- Process documents sent to Salesforce, send countersigned copies to customers, and manage the flow of documents from intake to storage.
- Process credit memos by reviewing and validating requests, ensuring compliance with company policies.
- Collaborate with finance and sales teams to ensure accurate and timely credit memo processing.
- Review cancellation requests for completeness and accuracy.
- Collaborate with cross-functional teams to resolve any order-related issues or discrepancies.
- Communicate any discrepancies or issues to the relevant teams for resolution.
- Escalate complex issues to the appropriate channels for resolution.
- Work directly with various departments within Salesforce.com including Order Management, Sales Operations, Legal, Account Executives, Customer Service and Collections.
- Continuously monitor and improve the efficiency of order management operations.
Skills:
- Must have strong research and problem-solving abilities
- Excellent interpersonal skills; ability to articulate verbally and written, ability to think quickly
- Strong organizational and follow-through skills
- Excellent time management skills.
- Ability to excel in a fast growing/fast paced environment, delivering accuracy while managing deadlines – adaptability is imperative.
- Must be able to maintain a calm and positive attitude in stressful/time-sensitve situations.
- Flexible to different work hours.
- Bachelor’s degree or equivalent combination of education and experience
- Strong attention to detail and ability to maintain accuracy in a fast-paced environment.
- Escalate complex issues to the appropriate channels for resolution.
- Proficiency in using Salesforce.com or similar CRM systems is an added advantage.
- Proficiency in using Workday or similar ERP systems is an added advantage.
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📌 Eligibility Criteria
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Qualification: Bachelor’s degree
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Work Experience: Freshers / Experienced
✅ How to Apply for Salesforce Order Management Specialist Jobs 2025?
Interested candidates can apply online by clicking the application link below: