Tech Mahindra Walk-In Drive 2025: Tech Mahindra is hiring freshers & experienced candidates for Service Desk & Technical Support roles through its Walk-In Drive 2025 from 1st–8th October. Apply now to kickstart your IT career with top opportunities, competitive salary, and growth prospects.
About Company: Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD 4.9 billion company with 113,550+ professionals across 90 countries, helping over 926 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across several technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is amongst the Fab 50 companies in Asia (Forbes 2016 list).
Job Title: Service Desk & Technical Support
Location: Hyderabad
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Job Description:
- We are looking for enthusiastic candidates to join our Technical Support International Voice (Service Desk) team.
- The role involves handling customer queries, providing timely solutions, and maintaining excellent service quality.
Responsibilities:
- Technical Support (L1/L2)
- Respond to customer queries via calls/emails.
- Troubleshoot and resolve technical issues.
- Maintain proper documentation of incidents.
- Ensure customer satisfaction with prompt service.
- Service Desk Operations
- ITSM Tools (ServiceNow, BMC Remedy, HPSM, CA Service Desk)
- Active Directory (User Management, Password Reset, Account Unlock)
- Microsoft Office & O365 Support (Outlook, Excel, Teams)
- Windows OS (7/8/10) & Desktop Troubleshooting
- VPN / Citrix / Exchange Support
- Hardware & Network Troubleshooting (LAN, Printers, Devices)
- Remote Troubleshooting (Desktop, Laptop, Mobile, Printers)
- Antivirus, Patch Management, SCCM basics
- Voice / Email / Chat (Excellent Communication Skills) Knowledge of ITIL Processes
Skills:
- Fresher 0- 4 years experience in technical support only into International voice
- Good communication skills in English.
- Willingness to work in rotational shifts.(Night shifts) 24/7
- work from office
- Work location – Bahadurpally
- Basic knowledge of computers and troubleshooting.
Perks/Benefits:
- Training and career growth opportunities
- Friendly work environment
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Qualification: Undergraduate / Graduate
Work Experience: 0 – 4 Years
Walk-In Date: 1st – 8th Oct 2025
Time: 11.00 AM – 1.30 PM
Venue: Tech Mahindra, Bahadurpally (View on map)
How to Apply for Tech Mahindra Walk-In Drive 2025?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here