TTEC Hiring 2025: Explore the TTEC Assurance Analyst Recruitment 2025 – learn eligibility, application process, key responsibilities, and how to apply for TTEC Assurance Analyst roles in 2025.Explore the TTEC Assurance Analyst Recruitment 2025 – learn eligibility, application process, key responsibilities, and how to apply for TTEC Assurance Analyst roles in 2025
🔍 About TTEC:
TTEC Holdings, Inc. (NASDAQ: TTEC) is one of the largest, global CX (customer experience) technology and services innovators for end-to-end, digital CX solutions. The Company delivers leading CX technology and operational CX orchestration at scale through its proprietary cloud-based CXaaS (Customer Experience as a Service) platform. Serving iconic and disruptive brands, TTEC’s outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next gen digital and cognitive technology, the Company’s Digital business designs, builds, and operates omnichannel contact center technology, conversational messaging, CRM, automation (AI / ML and RPA), and analytics solutions.
💼 Job Role: Assurance Analyst
Location: Work From Home
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📝 Job Description:
- Perform monthly reconciliations for revenue accruals and reserves using Hyperion and internal financial reports to ensure accuracy and compliance.
- Analyze monthly revenue and cost fluctuations, identifying and explaining variances that fall outside of established thresholds.
- Conduct Accrual to Invoice variance analyses to ensure alignment between financial records and billing data.
- Review and interpret quarterly revenue trends through flux analysis, comparing current and historical financial data to provide insights and support strategic decision-making
- Maintain and update Excel-based invoice templates ensuring accuracy of rates, quantities, and contract references.
- Lock and submit templates for approval and release to Billing Operations.
- Conduct detailed invoice reviews using a standardized checklist.
- Validate invoice amounts, line items, rates, training, bonuses/penalties, and client agreements.
Requirements:
- Hands-on experience reviewing customer contracts for billing and revenue recognition using tools like Klarity or similar contract management systems.
- Proficient in maintaining and validating Excel-based invoice templates, ensuring accuracy in rates, quantities, and client-specific terms.
- Skilled in preparing revenue accruals and journal entries using data from systems like Looker and uploading entries via Oracle and GL Web ADI.
- Experienced in performing monthly revenue reconciliations using Hyperion and financial reports, ensuring accuracy and compliance with accounting policies.
- Strong analytical skills to perform variance analysis (Accrual vs. Invoice, month-over-month fluctuations), and identify root causes for discrepancies.
- Comfortable working cross-functionally with Legal, Billing Operations, and Finance teams to support revenue assurance and billing accuracy.
- Knowledge of revenue recognition principles and billing workflows, including approvals, invoice audits, and accrual tracking via Bill Logs.
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📌 Eligibility Criteria
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Qualification: Any Graduate
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Work Experience: Freshers / Experienced
✅ How to Apply for TTEC Hiring 2025?
Interested candidates can apply online by clicking the application link below: