S&P Global Recruitment 2025: Apply now for S&P Global Recruitment 2025! Explore Associate – Technical Application Support job openings, eligibility, and career growth opportunities.
🔍 About S&P Global:
At S&P Global, we don’t give you intelligence—we give you essential intelligence. The essential intelligence you need to make decisions with conviction. We’re the world’s foremost provider of ratings, benchmarks and analytics in the global capital and commodity markets. Our divisions include: S&P Global Ratings, which provides credit ratings, research and insights essential to driving growth and transparency. S&P Global Market Intelligence, which provides insights into companies, markets and data so that business and financial decisions can be made with conviction. S&P Dow Jones Indices, the world’s largest resource for iconic and innovative indices, which helps investors pinpoint global opportunities.
💼 Job Role: Associate – Technical Application Support
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📝 Job Description:
- Responsible for monitoring of enterprise products and escalate to different stakeholders as per the escalation procedures.
- Handling client queries – including interacting with them, understanding their issues, providing necessary follow-up’s with them, and setting expectations appropriately.
- Proactively monitor and notify clients for any delays, product enhancements, or outages, or any performance issues on the platform.
- Developing a deep understanding of all of the products we are responsible for taking appropriate actions for a good client experience, the objective being we need to identify before the client reaches out to us
- Researching and analyzing issues, determining corrective actions, and coordinating and communicating with involved parties
Requirements:
- Bachelor’s / Master’s \ PG degree in Computer Science, Commerce, or Management with 0-1 years of experience.
- Excellent communication and analytical skills(Ability to communicate with clients via Phone/Email)
- Positive attitude with qualities of a team player
- Problem-solving and thinking out of the box
- Ability to adapt and be flexible to changing requirements and procedures
- Ability to take ownership and execute tasks independently
- Willing to work in rotational shifts (Any 5 days of the week)
Preferred Qualifications:
- Proven experience in troubleshooting, application, and client support.
- Having knowledge of SQL and Python is an added advantage
- Understanding of financial services and debt markets, and related Terminology is preferred
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📌 Eligibility Criteria
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Qualification: B.E / B.Tech / M.E / M.Tech
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Work Experience: 0 – 1 Years
✅ How to Apply for S&P Global Recruitment 2025?
Interested candidates can apply online by clicking the application link below: