Oracle Careers 2025: Kickstart your IT career with Oracle Recruitment 2025! Apply online for Technical Support Analyst jobs. Attractive salary, global exposure, and remote options.
🔍 About Oracle:
Oracle has embedded innovative technologies in every aspect of our cloud, enabling companies to reimagine their businesses, processes, and experiences. With the introduction of Oracle Autonomous Database, the industry’s only self-driving, self-securing, and self-repairing database, Oracle is again revolutionizing how data is managed. Oracle is the #1 provider of business software, with a broad portfolio of solutions for companies of all sizes. Today, 430,000 customers in 175 countries use Oracle technologies to seize business opportunities and solve real, tangible challenges.
💼 Job Role: Technical Support Analyst
Location: Across India
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📝 Job Description:
- As a Technical Solution Analyst, your role involves conducting investigations on front-end applications.
- This includes capturing information, applying fix tools, shadowing end users, and testing workflows internally and externally.
- Backend techniques to be used, including gathering log files, querying tables, updating database fields, and cycling servers.
- Effective verbal and written communication with clients and internal collaborators.
- Documentation of notes, activities, resolutions, and knowledge articles throughout the investigation lifecycle. By prioritizing work based on severity.
- You’ll strike a balance between client and business needs.
- Collaborating among and across teams ensures that issues are addressed by the appropriate individuals.
Responsibilities:
- A minimum of four years of related work experience and a bachelor’s degree, including:
- An academic qualification in computer engineering, computer science, information systems, software engineering, or a related field.
Required Skills:
- Perform troubleshooting
- SQL (Structured Query Language)
- Technical Support
Preferred Qualifications:
- 0 to 2 years of experience in application support, client/customer support, incident management, problem management, and change management.
- Knowledge of SQL.
- Readiness to work during the shift from 5:30 PM to 2:30 AM IST.
- Outstanding interpersonal abilities and adept at efficient communication with collaborators across various regions of the globe.
- Prospective employees need to be ready to work different shifts and provide on-call support.
- We encourage candidates from all backgrounds to apply. We require candidates to be efficient in SQL.
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📌 Eligibility Criteria
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Qualification: B.E / B.Tech
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Work Experience: 0 – 2 Years
✅ How to Apply for Oracle Careers 2025?
Interested candidates can apply online by clicking the application link below: