Mphasis Walk-In Drive 2025: Attend Mphasis Walk-in Drive 2025 on July 10 for Technical Service Desk roles. Freshers & experienced candidates welcome. Explore top IT job opportunities now!
About Company: Mphasis (BSE: 526299; NSE: MPHASIS) applies next-generation technology to help enterprises transform businesses globally. We are an expert, customer-centric technology partner, and our unique Mphasis Front2Back™ Transformation approach places our clients’ customers at the heart of our business. We use the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2 TM=1) digital experiences to our clients and their end customers. Our Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world.
Job Title: Technical Service Desk
Location: Pune
| Freshers Jobs by City |
|---|
| Bangalore Jobs |
| Chennai Jobs |
| Delhi NCR Jobs |
| Hyderabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
Job description:
- Effective Business Communication
- Strong time management
- Communication in neutral or American accent over phone and grammar skills
- Analytical skills
- Ability to follow process and procedures. Escalate unknown issues or questions without delay
- Prompt response to telephone calls, email, and instant message requests for technical support
- Operating the computer, OS and Knowledge base navigation
- Use of Ticketing tool
- Account Management / Password reset
- Active listening and probing skills
- Level 1 and 1.5 technical troubleshooting
- Experience and or understanding of Virtual Desktop Infrastructure support (Citrix Xen Desktop, Xen App, Receiver)
- Knowledge of remote support tools, i.e., Bomgar, Remote Desktop, Citrix, Desktop Director
- Proficient in MS Office 2013, 2016 and must have knowledge of O365
- Must have worked on Windows 7 and Windows 10 support for laptops and desktops
- Documents, tracks, and monitors new and open Incidents until resolution or proper escalation
- Knowledge of Wyse thin and zero client support, set up and connectivity
- Supporting issues with Printer installations, HP Print and Scan via USB
- Cisco VPN client support
Join Our Telegram Group for Instant Job Notification
Qualification: Any Graduate
Work Experience: 0 – 2 Years
Walk-In Date: 10th – 11th July 2025
Time: 12.00 PM – 3.00 PM
Venue: EON Kharadi Infrastructure Pvt Ltd, Cluster C, Wing 3, 5th Floor, Plot No. 1. Survey No. 77, MIDC, Kharadi, Pune – 411014.
How to Apply for Mphasis Walk-In Drive 2025?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here