Wipro Walk-In Drive: Wipro Walk-In Drive For Back Office Associate. Any Graduate / Post Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, a strong commitment to sustainability and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and bold new future.
Job Title: Back Office Associate
Location: Navi Mumbai
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Job Description:
- Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner.
- Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
- Identify and learn appropriate product details to facilitate better client interaction and troubleshooting.
- Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
- Follow standard processes and procedures to resolve all client queries.
- Resolve client queries as per the SLAs defined in the contract.
- Maintain logs and records of all customer queries as per the standard procedures and guidelines.
Skills:
- Any/Basic MS Excel Category
- Back office/Data handling or data management Working Conditions
- Fixed evening shift (5 days working). Saturdays and Sundays are fixed off. Service Agreement
- Applicable for 1 year (Mandatory) Education Skills
- Any graduate – BA/B.Com/B.Sc (non-technical), MA, M.Com, part time MBA, PGDM
B.Tech & MBA full time freshers are not eligible - Note : Looking for immediate joiners or who can join within 10-15 days
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Qualification: Any Graduate / Post Graduate
Work Experience: 0 – 3 Years
Walk-In Date: 30th May 2025
Time: 11.00 AM – 12.30 PM
Venue: Gigaplex Building 3, 3rd Floor, Airoli West, near Patni Ground. Airoli – 400708
Contact: Pooja Shirke
How to Apply for Wipro Walk-In Drive 2025?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here