Trellix Recruitment 2025: Looking to start your IT career? Trellix is hiring Technical Support Apprentices for 2025. Freshers are welcome to apply! Discover the eligibility, application process, and benefits of working at Trellix.
🔍 About Trellix:
Trellix is a global company redefining the future of cybersecurity. The company’s open and native extended detection and response (XDR) platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Trellix’s security experts, along with an extensive partner ecosystem, accelerate technology innovation through machine learning and automation to empower over 40,000 business and government customers. More at https://trellix.com.
💼 Job Role: Technical Support Apprentice
Location: Bangalore
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📝 Job Description
- Act as the first point of contact for corporate/enterprise customers of Trellix.
- Handle real-time voice calls and portal cases and respond in a timely manner.
- Work in a team with assorted expertise.
- Update customers on progress of their cases on a regular-basis.
- Leverage team members’ expertise to deliver resolutions to customers in a timely manner
- Maintain a friendly, open, approachable, positive attitude.
- Willingness to work in 24×7 rotational shifts (including night shifts) is a must.
Technical Skills:
- Basic understanding of Microsoft Windows technology with some exposure to Server
operating systems. - Basic networking knowledge.
- Beginner level knowledge on Linux is preferred.
- Knowledge of computer security procedures and protocol.
- Exposure to security concepts is an advantage.
- Communication Skills
- Excellent verbal & written communication skills is a MUST.
- Be able to effectively communicate with global customers over phone & email.
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📌 Eligibility Criteria
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Qualification: B.E / B.Tech
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Experience: Freshers
✅ How to Apply for Trellix Recruitment 2025?
Interested candidates can apply online by clicking the application link below: