Genpact Recruitment 2025: Genpact Recruitment 2025 For Process Associate. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working.
Job Title: Process Associate
Location: Hyderabad
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Job Description:
- You shall process purchase requisition and supplier-set up
- You should handle email inquiries from internal customers, as well as external vendors. Delivering professional, useful, high quality service and assistance before, during, and after the customer’s requirements are met
- You will to keep records of customer interactions, recording details of inquiries, complaints, and comments, as well as actions taken
- Develop communication between customers to have a smooth transaction
- Ability to perform and resolve query of a customer to build a better relationship
- Monitor generic email box for incoming queries and acknowledge them as per SLA
- Keep track of all requests received, either through ticket or manual tracker, for efficiency and follow up purposes
- Follow up with requesters/co-functional teams to provide quicker resolutions and Suppliers/Vendors wherever required
- Provide periodic updates to users/impacted parties on the status of the ticket/issue raised
- Transfer/Raise inquiries to appropriate teams for resolution
Requirements:
- Freshers are eligible.
- Graduation in Commerce (B.Com)
- Excellent Communication Skills – Written and Spoken
- End to End understanding of Procure to Pay activities to decide what needs to be dealt by Procurement and Accounts Payable process Helpdesk and other co-functional teams (e.g. AP, L2 Team etc.)
Preferred Qualifications:
- Relevant experience in Procurement like Supplier Set-up or Procurement Operations or Accounts Payable
- Proficient with MS Excel
- Understanding of Procurement/Supplier Set-up Concepts
- Familiarity with WorkDay and Coupa will be an added advantage
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Qualification: Any Graduate
Work Experience: Freshers
How to Apply for Genpact Recruitment 2025?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here