Accenture Recruitment 2024: Accenture Recruitment 2024 For Customer Service Associate. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 450,000 people serving clients in over 120 countries, Accenture drives innovation to improve the way the world works and lives.
Job Title: Customer Service Associate
Location: Bangalore
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Responsibilities:
- In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
- Your expected interactions are within your own team and direct supervisor
- You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
- The decisions that you make would impact your own work
- You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
- Please note that this role may require you to work in rotational shifts
Skills:
- You will be aligned with our Customer Support vertical and help us in managing/ resolving customers’ query, handling escalations and complaints of dissatisfied customers & giving best resolutions.
- You will also be responsible for closing the fault and complaints within SLA
- Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service.
- It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.
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Qualification: Any Graduate
Work Experience: 1 – 3 Years
How to Apply for Accenture Recruitment 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here