About Company : DXC is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology is a $25 billion company with a 60-year legacy of delivering results for thousands of clients in more than 70 countries. Our technology independence, global talent and extensive partner network combine to deliver powerful next-generation IT services and solutions.
Job Title : IT Ops / Support Analyst
Location : Bangalore
Job Description :
- Researches, designs, develops operates and maintains support services for existing and new business applications and/or information systems solutions through integration of technical and business requirements per standard company IT process methodology (such as ITIL and ITSM)
- Includes identification, development and prioritization of support services according to business criticality
- Applications and information systems solutions include both 3rd party software and internally developed applications and infrastructure
- Responsibilities include, but are not limited to, analysis of business requirements, configuration of 3rd party software implementation of infrastructure solutions, creation of documentation, testing and maintenance of applications, and support and maintenance of infrastructure and information systems
- Works within the Information Technology function, obtaining resources and working in support of objectives and strategies
- Participates in architecture reviews to ensure that solutions comply with standards and uses approved technologies
- Typical customers are company end users and various functional areas such as Supply Chain, Research and Development, Marketing, Finance, a business, or the company
Skills :
- Good verbal and written communications skills
- Understanding and working knowledge of infrastructure environments (e.g. operating system, security, network, voice, end user and server related applications)
- Understanding and working knowledge of business IT applications (e.g. supply chain, customer relationship mgmt, HR, finance)
- Experience with monitoring and reacting to system events and end userbusiness requests. Knowledge and experience with Information Technology Infrastructure Library (ITIL) reference model
- Good initiative, problem solving, priority setting, and collaboration skills
- Basic organizational and analytical skills
Qualification : BE / BTech
Work Experience : 0 – 2 Year
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