HSBC Recruitment 2026: Join HSBC Recruitment 2026 as Assistant Manager! Freshers & graduates apply for high-paying roles in banking, tech support in Chennai. Eligibility, salary, last date & online application link inside. Boost your career now!

About HSBC:

HSBC is one of the world’s largest banking and financial services organisations. Our network covers 66 countries and territories in Europe, Asia, the Middle East and North Africa, North America and Latin America. With around 3,800 offices worldwide, we aim to be where the growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper, and ultimately helping people to fulfil their hopes and realise their ambitions. HSBC is listed on the London, Hong Kong, New York, Paris and Bermuda stock exchanges.

Job Role: Assistant Manager

Location: Chennai

Job Description:

• Handles general customer contacts in a contact centre environment typically on multiple products and or proposition.
• Provides high quality service to achieve maximum customer satisfaction by ensuring the completion of Video Customer Identification Process (VCIP) journey at first contact, where possible.
• Takes ownership and initiative to complete steps involved for resolution. Responsible for achieving individual key performance indicators whilst maintaining quality and compliance.

Principal Accountabilities:

• Enable customers to submit their KYC information through a video call from any place of their convenience ensuring compliance, faster on-boarding and minimize time to revenue.
• Provide excellent customer service to customers by face to face interaction to expedite the KYC process.
• Act as a role model for our Group Values and Behaviours (Open, Connected, Dependable), supporting colleagues and customers to deliver superior customer service through these values
• Perform Customer Due Diligence as per the laid down guidelines in Standard Operating Procedure.
• Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section 4 of the Group Operations Functional Instruction Manual.
• Maintain HSBC internal control standards and addresses audit points and/or any issues raised by regulators in a timely manner.
• Fosters a compliance culture within the team, managing compliance risk and ensuring that the necessary training is completed.
• Optimize relations with regulators.

Requirements:

• Minimum Graduation or as required for the role, whichever is higher
• Must be proficient in language(s) required by the process
• Open to work in flexible shifting schedules
• Ability to work in a high-volume, fast paced environment is required
• Proficiency with personal computers and basic software packages and specialised applications
• Excellent communication skills

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Eligibility Criteria

• Qualification: Graduate / Post Graduate

• Work Experience: Freshers / Experienced

How to Apply for HSBC Recruitment 2026?

Interested candidates can apply online by clicking the application link below:

Click Here to Apply Now

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