[24]7.ai Walk-In Drive 2023: [24]7.ai Walk-In Drive 2023 For Customer Service. PUC (12th) / Diploma / Undergraduate / Any Graduate candidates can apply. The detailed eligibility and application process are given below.

About Company: [24]7.ai is redefining the way companies interact with consumers. Using artificial intelligence and machine learning to understand consumer intent, [24]7.ai’s technology helps companies create a personalized, predictive and effortless customer experience across all channels. The world’s largest and most recognizable brands are using intent-driven engagement from [24]7.ai to assist several hundred million visitors annually, through more than 1.5 billion conversations, most of which are automated. The result is an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth.

Job Title: Customer Service

Location: Bangalore

Job Description:

• Contacting existing customers as well as prospective customers
• Obtaining customer information and other relevant data
• Asking questions to the customer and understanding their need
• Resolving customer queries and issues related to the products and service

Eligibility Criteria:

• PUC (12th)/ Diploma (3 years) / undergraduates / BE / B.Tech and graduates from any stream are eligible to apply.
• Freshers & candidates with prior relevant (BPO) and non-relevant (other domain) experience are eligible to apply.

Salary Range:

• Non Voice upto INR 3 LPA+ (Incentive + Goodies)

Benefits:

• 2 way free cabs
• Medical insurance for self and dependent
• 5 days working
• 2 days rotational off
• Permanent night shifts

Interview Process:

• HR round
• Online Assessment
• Operations round

Note:

• Printout of this email is mandatory
• Registration code > HR Md Habibulla (ARC code- 101)
• Contact Md Habibulla – 8147752899
• 0-15 days Notice period/ Immediate Joiner
• Work from office only
• No general day shifts
• Must have copies of all academic and experience (if applicable) certificates, and Aadhar cards (mandatory).
• Candidates who attended an interview within 30 days are not eligible to attend.
• If shortlisted in the interview process, make sure to be active on calls and e-mails.

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Qualification: PUC (12th) / Diploma / Undergraduate / Any Graduate

Work Experience: 0 – 3 Years

Walk-In Date: 03rd – 11th Nov 2023

Time: 11:00 AM To 4:00 PM (Monday to Saturday)

Venue: Prestige Tech Platina, 2, Marathahalli – Sarjapur Outer Ring Rd, Sarjapur
Bengaluru, Karnataka – 560087

How to Apply for [24]7.ai Walk-In Drive 2023?

Interested and Eligible candidates can apply for this drive online by using the link below.

Apply: Walk-In

For more info: Click Here

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Tech Mahindra Recruitment 2023: Tech Mahindra Recruitment 2023 For Customer Service Representative. 10+2 / Any Graduate / Undergraduate candidates can apply. The detailed eligibility and application process are given below.

About Company: Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise. We are a USD 4.9 billion company with 113,550+ professionals across 90 countries, helping over 926 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is amongst the Fab 50 companies in Asia (Forbes 2016 list).

Job Title: Customer Service Representative

Location: Hyderabad

Job Description:

• Handling customer queries on Web Chat, E-mails and Social Media
• Educate current and potential customers with product and service information
• Maintain accurate customer records
• Identify and escalate priority issues to the Team Leader and Ops Team
• Actively participate in team meetings

Responsibilities:

• Handle all queries in a polite, professional manner
• Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution
• Educate customers on services and processes
• Escalate any issues to the Team Leader
• Achieve agreed KPIs and Objectives
• Adhere strictly to shift schedules
• Adhere to laid down internal policies, procedures and processes
• Work collaboratively with the team

Skills:

• A Bachelor’s degree from any stream if a Fresher
• Minimum HSC with a minimum of 1 year of relevant experience
• Passionate about customer care
• Good typing skill
• Fluent in written and spoken English
• Able to work well under pressure and under minimum supervision
• A fast learner who is able to work with set targets.
• Must be time flexible and able to work in a rotational shift system including Public holidays and weekends.
• International Non-voice Process.
• 24/7 shift (Graveyard shift included)
• 5 Days work (2 Days rotational off)
• Completely Work from Office

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Qualification:  10+2 / Any Graduate / Undergraduate

Work Experience: 0 – 1 Year

How to Apply for Tech Mahindra Recruitment 2023?

Interested and Eligible candidates can apply for this drive online by using the link below.

Apply: Click Here

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Air India Walk-In Drive 2023: Air India Walk-In Drive 2023 For Cabin Crew. 12th pass /Any Graduate candidates can apply. The detailed eligibility and application process are given below.

About Company: The Tata Group, reacquired Air India in January 2022. Tata Group companies employ over 700,000 people globally and operates in more than 100 countries. Iconic brands in The Tata Group include Tata Motors, Tata Steel, Tata Consultancy Services (TCS), and Tata Power. Tata Group chairman Natarajan Chandrasekaran promises, “We will strive to build a world-class airline that makes every Indian proud.” With the support of The Tata Group, we are on a mission to blend advanced technology with vintage hospitality, spreading our wings to take you more places.

Job Title: Cabin Crew

Location: Delhi / Mumbai / Guwahati

Eligibility Criteria:

• Indian National holding a current Indian passport, PAN card, and Aadhar card.
• Minimum Educational Qualification: Must’ve completed class 12th from a recognized board /university with a minimum of 50% mark.
• Minimum height required: Female-155 cm
• Weight: In proportion to height.
• BMI Range: Female candidates – 18 to 22.
• Well-groomed with no visible tattoos in uniform.
• Fluent in English and Hindi.
• Vision 6/6.

Responsibilities:

• Safety and security-related duties.
• Check safety equipment for availability and functionality.
• Conduct safety demonstrations for guests prior to take-off.
• Ensuring compliance with all safety procedures throughout the flight.
• Managing emergency situations such as performing first aid and emergency evacuations Inflight service duties.
• Pre-boarding tasks such as checks on the availability of required food and beverage as well as inflight amenity items.
• Boarding of guests, welcoming and directing them to seats, aiding with storage of carry-on luggage.
• Conducting Inflight sales and service.
• Ensuring that aircraft cabins and toilets are clean and replenished during flights.
• Making announcements and responding to guest queries during the flight.
• Ensure orderly disembarkation of guests after landing.

Skills:

• Represent Air India in a professional manner.
• Warm, caring, and empathetic.
• Maintain up-to-date knowledge of current safety and security requirements.
• Maintain knowledge of service procedures and company policies.
• Comply with all DGCA regulations and ability to maintain all required licenses up to date.
• Remain medically fit, following rest regulations to comply with flying duties.

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Qualification: 12th pass /Any Graduate

Work Experience: Freshers

Walk-In Date: 09th – 11th Oct 2023

Venue 1:

Venue 2:

Venue 3:

How to Apply for Air India Walk-In Drive 2023?

Interested and Eligible candidates can apply for this drive online by using the link below.

Apply: Click Here

The post Air India Walk-In Drive 2023 For Cabin Crew | 09th – 11th Oct 2023 appeared first on Jobscoupe.com.

Reliance Jio Recruitment 2023: Reliance Jio Recruitment 2023 For Associate. Any Graduate candidates can apply. The detailed eligibility and application process are given below.

About Company: Jio is not just a telecom network, it is an entire ecosystem that allows Indians to live the digital life to the fullest. This ecosystem consists of powerful broadband networks, useful applications, best-in-class services and smart devices distributed to every doorstep in India. Jio’s media offerings include the most comprehensive libraries and programs of recorded and live music, sports, live and catch up television, movies and events. Jio is about creating connected intelligence for 6 billion global minds to unleash the power of a young nation. We are all set to change the way people work, play, learn and live.

Job Title: Associate

Location: Across India (Work From Home)

Job Description:

• Acquire new customers
• Call Jio Customers and explain them about Jio`s Recharges
• Assist the customers in completing Jio Recharge
• Sell new Jio connections to prospective customers
• Resolve customer queries within agreed timelines
• Ensure a delightful customer experience
• Respond to all customers in appropriate tone and language
• Capture customer details and data relevant to the call or service
• Learn about Jio`s plans, products and services to add value to the offering

Skills:

• Basic knowledge of reading and writing
• Smartphone usage
• Speak local language
• Sales and customer handling skills
• Ability to learn
• Goal and result oriented

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Qualification: Any Graduate

Work Experience: Freshers

How to Apply for Reliance Jio Recruitment 2023?

Interested and Eligible candidates can apply for this drive online by using the link below.

Apply: Click Here

The post Reliance Jio Recruitment 2023 For Associate | Work From Home appeared first on Jobscoupe.com.

Amazon Recruitment 2023: Amazon Recruitment 2023 For Customer Service Associate. 10+2 / Any Graduate / PG candidates can apply. The detailed eligibility and application process are given below.

About Company: Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.

Job Title: Customer Service Associate

Location: Across India (Work From Home)

Job Description:

• Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
• Ability to approach problems logically and rationally
• Action oriented and self-disciplined
• Organized and detail-oriented
• Ability to quickly and effectively prioritize work time in various departments to meet business need
• Ability to maintain composure in highly escalated situations
• Qualified candidates will be comfortable in a multi-tasking, high-energy environment.
• They will be creative and analytical problem solvers with a passion for excellent customer service.

Communication Skills:

• Excellent communication skills (written and verbal)
• Ability to communicate correctly and clearly with all customers
• Excellent documentation skills
• Good comprehension skills ability to clearly understand and state the issues customers present
• Ability to concentrate follow customers issues without distraction to resolution
• Good composition skills ability to compose a grammatically correct, concise, and accurate written response
• Work successfully in a team environment as well as independently

Computer Knowledge/Skills

• Ability to use a desktop computer system
• Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
• Excellent typing skills
• Demonstrates understanding of the Internet, Amazon.com website, and competitor websites
• Demonstrates an ability to successfully navigate websites
• Demonstrates a proficient knowledge of email applications
• Demonstrates an ability to learn in various media
• Ability to successfully adapt to changes in the work environment

Salary Range:

• INR 2,47,000 – INR 4,89,100 per annum (Varies depending upon Hired Location & Profile)
• Additional Benefits Offered Excluding the package: Sodexo Meal Card – INR 1100/month, Internet Allowance – INR 1250/month, Night Shift Allowance – INR 150/shift

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Qualification: 10+2 / Any Graduate / PG

Work Experience: 0 – 5 Years

How to Apply for Amazon Recruitment 2023?

Interested and Eligible candidates can apply for this drive online by using the link below.

Apply: Click Here

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Sutherland Recruitment 2022: Sutherland Recruitment 2022 For Associate – Back Office Analyst. 12th / Any Graduate candidates can apply. The detailed eligibility and application process are given below.

About Company: Sutherland is a process transformation company focused on helping companies rethink the way business gets done. Whether transforming your financial processes, applying analytics to customer care, or leveraging experience design to build a customer journey map, we are experts in re-engineering process. We design exceptional customer experiences for the digital age, by deconstructing your business processes, rethinking, rebuilding, and delivering them back smarter, more efficient and more effective than before.

Job Title: Associate – Back Office Analyst

Location: Hyderabad

Job Description:

• Sutherland is seeking an attentive and goal-oriented person to join us as Back Office Analyst
• We are a group of driven and hard-working individuals.
• If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Skills:

• High school degree
• Bachelor’s degree is a plus
• Experience working in a customer-centric environment is a plus
• Experience in order processing or Back office is a plus
• Work pro-actively to ensure potential issues are escalated properly
• Intermediate – Advanced English level with excellent comprehension skills
• High typing skills
• Ability to withstand repetitive work
• Able to work positively in a fast-paced, changing environment
• Ability to multitask and have excellent organizational skills
• Sees through the eyes of the customer
• Articulate, bright and curious
• Passionate about service

Join Our Telegram Group for Instant Job Notification

Qualification: 12th / Any Graduate

Work Experience: 0 – 2 Years

How to Apply for Sutherland Recruitment 2022?

Interested and Eligible candidates can apply for this drive online by using the link below.

Apply Now

The post Sutherland Recruitment 2022 For Associate – Back Office Analyst appeared first on Jobscoupe.com.

Sitel Recruitment 2021: Sitel Recruitment 2021 For Customer Support. 10+2 / Under Graduate / Any Graduate candidates can apply. The detailed eligibility and application process are given below.

About Company: Sitel Group is one of the largest customer experience companies in the world. The group is comprised of industry-leading firms providing business process outsourcing, digital CX, training and talent management, technology and innovation and consulting and analytics solutions. With subsidiaries such as Sitel, TSC, Learning Tribes, Sitel Insights and Novagile, the group’s services are leveraged across geographies, verticals and all stages of the end-to-end customer journey, helping clients effectively harness the industry’s explosive digital transformation and consistently deliver outstanding customer experiences.

Job Title: Customer Support

Location: Chennai / Gurgaon / Hyderabad / Mumbai

Job Description:

• Answers inbound calls within guidelines/goals established by the client and management.
• Consistently achieves call quality score goals in order to meet client and customer satisfaction goals.
• Responsibility: Provide Technical Support to International Customers
• Shift Timings: Should be flexible to work in US Rotational Shifts.
• Desired Skills: Need Excellent Communication skills and written skills in English.
• Must-Have strong Technical Knowledge (Hardware, Software and Networking Concepts)
• Working Days: 5 days working
• Weekly Offs: 2 Week Offs(Rotational and Split)
• Transport: Home Pickup and Home Drop.
• Rounds of Interview: JAM, HR, Voice and Accent, Tech Test, Typing Test Operations Round.
• All Interviews will happen over telephonic or Skype.

Note:

• Age: 18 years to 35 years
• Minimum Qualification Intermediate (or +2 equivalent).
• Maximum Qualification Graduates (Undergrads can be considered but should not be regular college students)
• Experience Any Under Grad or Graduate Freshers
• Communication skills: Exceptional Spoken skills in English

Join Our Telegram Group for Instant Job Notification

Qualification: 10+2 / Under Graduate / Any Graduate

Work Experience: Freshers / Experienced

How to Apply for Sitel Recruitment 2021?

Interested and Eligible candidates can apply for this drive online by using the link below.

Apply:

• Click Here to Apply for Chennai
• Click Here to Apply for Gurgaon
• Click Here to Apply for Hyderabad
• Click Here to Apply for Mumbai

The post Sitel Recruitment 2021 For Customer Support | 10+2 / Under Graduate / Any Graduate appeared first on Jobscoupe.com.

Amazon Recruitment 2021: Amazon Recruitment 2021 For Customer Service Associate. 10+2 / Any Graduate candidates can apply. The detailed eligibility and application process are given below.

About Company: Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.

Job Title: Customer Service Associate

Location: Hyderabad (Work From Home)

Job Description:

• Excellent communication skills (written and verbal)
• Ability to communicate correctly and clearly with all customers
• Excellent documentation skills
• Good comprehension skills ability to clearly understand and state the issues customers present
• Ability to concentrate follow customers issues without distraction to resolution
• Good composition skills ability to compose a grammatically correct, concise, and accurate written response
• Work successfully in a team environment as well as independently

Salary Details:

• Salary: 3,20,000 to 3,84,800 LPA
• Zeta Meal Card INR 1100 Per month i.e. 13,200/- PA
• Night Shift Allowance INR 150/Night
• Overtime Allowance as per company policy
• Internet Reimbursement Up to INR 1,250 Per month on submission of bills
• Desktop Provided by Amazon for Work from home (Its a Work from Office role, however owing to Covid19 all the joiners would be expected to work from home till normal working conditions resumes)
• Five days working
• Rotational Shifts
• Each employee and their dependents (Spouse and 2 Children) are covered up to Rs.500,000 under the floater benefit scheme

Skills:

• Ability to use a desktop computer system
• Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
• Excellent typing skills
• Demonstrates understanding of the Internet, Amazon.com website, and competitor websites
• Demonstrates an ability to successfully navigate websites
• Demonstrates a proficient knowledge of email applications
• Demonstrates an ability to learn in various media
• Ability to successfully adapt to changes in the work environment

Join Our Telegram Group for Instant Job Notification

Qualification: 10+2 / Any Graduate

Work Experience: 0 – 5 Year

How to Apply for Amazon Recruitment 2021?

Interested and Eligible candidates can apply for this drive online by using the link below.

Apply: Click Here

The post Amazon Recruitment 2021 For Customer Service Associate | Work From Home appeared first on Jobscoupe.com.

Sitel Recruitment 2021: Sitel Recruitment 2021 For Customer Support. 10+2 / Under Graduate / Any Graduate candidates can apply. The detailed eligibility and application process are given below.

About Company: Sitel Group is one of the largest customer experience companies in the world. The group is comprised of industry-leading firms providing business process outsourcing, digital CX, training and talent management, technology and innovation and consulting and analytics solutions. With subsidiaries such as Sitel, TSC, Learning Tribes, Sitel Insights and Novagile, the group’s services are leveraged across geographies, verticals and all stages of the end-to-end customer journey, helping clients effectively harness the industry’s explosive digital transformation and consistently deliver outstanding customer experiences.

Job Title: Customer Support

Location: Chennai / Gurgaon / Hyderabad / Mumbai

Job Description:

• Answers inbound calls within guidelines/goals established by the client and management.
• Consistently achieves call quality score goals in order to meet client and customer satisfaction goals.
• Responsibility: Provide Technical Support to International Customers
• Shift Timings: Should be flexible to work in US Rotational Shifts.
• Desired Skills: Need Excellent Communication skills and written skills in English.
• Must-Have strong Technical Knowledge (Hardware, Software and Networking Concepts)
• Working Days: 5 days working
• Weekly Offs: 2 Week Offs(Rotational and Split)
• Transport: Home Pickup and Home Drop.
• Rounds of Interview: JAM, HR, Voice and Accent, Tech Test, Typing Test Operations Round.
• All Interviews will happen over telephonic or Skype.

Note:

• Age: 18 years to 35 years
• Minimum Qualification Intermediate (or +2 equivalent).
• Maximum Qualification Graduates (Undergrads can be considered but should not be regular college students)
• Experience Any Under Grad or Graduate Freshers
• Communication skills: Exceptional Spoken skills in English

Join Our Telegram Group for Instant Job Notification

Qualification: 10+2 / Under Graduate / Any Graduate

Work Experience: Freshers / Experienced

How to Apply for Sitel Recruitment 2021?

Interested and Eligible candidates can apply for this drive online by using the link below.

Apply:

• Click Here to Apply for Chennai
• Click Here to Apply for Gurgaon
• Click Here to Apply for Hyderabad
• Click Here to Apply for Mumbai

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Mphasis Recruitment 2021: Mphasis Recruitment 2021 For Non-Voice Process. 10+2 / Diploma / Graduate / Post Graduate candidates can apply. The detailed eligibility and application process are given below.

About Company: Mphasis (BSE: 526299; NSE: MPHASIS) applies next-generation technology to help enterprises transform businesses globally. We are an expert, customer-centric technology partner, and our unique Mphasis Front2Back Transformation approach places our clients’ customers at the heart of our business. We use the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2 TM=1) digital experiences to our clients and their end customers. Our Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world.

Job Title: Non-Voice Process

Location: Bangalore (Virtual Hiring)

Job Description:

• Understand clients requirement
• Processing tasks assigned as per defined process SLAs
• Meeting individual KRAs
• Adhere to Compliance

Skills:

• Good Communication skills (Written & Verbal)
• Good Analytical, logical and reasoning skills
• Computer Fundamentals
• Good keyboard skills needs to be able to toggle between many screens with speed and needs to be able to type with speed and accuracy

Interview Process:

• Online assessment on communication Skills and General Aptitude/Group Discussion
• Operations Interview
• Final Interview HR Round

Join Our Telegram Group for Instant Job Notification

Qualification: 

• 10+2 / Diploma / Graduate / Post Graduate
• Backlogs also can apply

Work Experience: 0 – 1 Year

How to Apply for Mphasis Recruitment 2021?

Interested and Eligible candidates can apply for this drive online by using the link below.

Apply: Click Here

The post Mphasis Recruitment 2021 For Non Voice Process | 10+2 / Diploma / Graduate / PG appeared first on Jobscoupe.com.