Wipro Off Campus Recruitment Drive For Technical Service Desk | PAN India

About Company : Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.

Job Title : Technical Service Desk

Location : PAN India

Job Description :

  • Basic Computer knowledge to troubleshoot desktop, laptop and answering support queries via phone, email, Chat and Web
  • Excellent communication skills required as you will work in International Voice Support
  • Managing Data and implementing changes, providing employees/Clients with guidance in handling difficult or complex problems or in resolving complaints
  • Responding in a timely manner to service issues, request, and take care of the complete operations
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Provide support, including procedural documentation & relevant reports
  • Support the rollout of new applications and manage many open cases at one time and provide accurate information on IT products or services
  • Willing to work in a 24*7 environment (Rotational shifts/5 Days a week)

Selection Process :

  • Group Discussion
  • Technical Interview
  • HR Interview

Qualification : 

  • BE / BTech / Any Graduate
  • Diploma/ ME/ MTech/ MBA/ MCA/MSc streams are NOT eligible
  • 2019 Batch

Work Experience : Fresher

Apply : Click Here