About Company : Replicon, the Time Intelligence company, has over 20 years of industry leadership and is pioneering a new approach to time management. Time Intelligence elevates time as a strategic asset within an organization, to improve operational productivity, performance, and profitability. Replicon’s Time Intelligence Platform offers solutions for global time and gross pay compliance, enterprise time management for ERP, professional services automation, and an SDK for continued development – expanding the company’s award-winning portfolio of cloud-based products, including complete solution sets for client billing, project costing, and time and attendance.
Job Title : Trainee – Customer Success Management
Location : Bangalore
Job Description :
- Master Replicon’s innovative system for managing customer growth and building strategic relationships
- Learn and stay current with your product knowledge of Replicon’s software solutions
- Works well with customers to maintain high level of customer satisfaction and develop strong relationships
- Create and deliver reports that details service usage, summarize ROI and value-add, highlight new platform components and identify next steps for the named accounts
- Manages and retains revenue for a territory’s install base of accounts. Runs it like an autonomous business
- Generates demand for additional products and services within the install base of customers and grow the existing revenue base
Skills :
- Very Strong written and verbal presentation/communication skills (ESSENTIAL)
- Excellent interpersonal skills
- Inclination towards technology
- Intermediate with MS Office
CTC : Initial 6 months Rs 25,000 after training 4.5 LPA
Qualification : Bachelor’s degree (BE / B.Tech / ME / M.Tech / BBA / MBA) in any discipline
Work Experience : Fresher
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