L&T Infotech Recruitment 2020 : L&T Infotech Recruitment 2020 For Service Desk Analyst. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company : Larsen & Toubro is a major Indian multinational in technology, engineering, construction, manufacturing and financial services, with global operations. The Company addresses critical needs in key sectors – hydrocarbon, infrastructure, power, process industries and defense. A strong, customer-focused approach, conformance to global HSE standards and the constant quest for top-class quality have enabled the Company to sustain leadership in its major lines of business for 80 years. L&T was the first company in India in the engineering & construction space to publicly disclose its sustainability performance. The Company’s annual Sustainability Reports highlight achievements and objectives across the traditional three ‘Ps’ of Planet, People and Profits.
Job Title : Service Desk Analyst
Location : Across India
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Job Description :
- Troubleshooting Microsoft Windows OS (Desktop)
- Troubleshooting Microsoft Office/ Outlook
- Network printing and file management in a networked enterprise environment
- Knowledge of interrelated domains like computer hardware, network and software applications.
- Knowledge in troubleshooting and diagnosing IT Infrastructure problems. (desktop/ OS/ software /internet/ network issues)
- Ability to attend support phone calls and provide friendly customer service remotely/ physically attending technical issues
- Customer service – Must be able to provide excellent customer service
- Demonstrate effective written and verbal communication skills
- Documentation skills – Maintain information in several documentation repositories
- Ability to follow standards for procedural / process changes to the environment
- Perform the necessary job related duties in a timely and effective manner
- Must be able to maintain high degree of accuracy and confidentiality
- Beneficial Skills/Technology
- Technical Certifications (Microsoft/ Networking/ etc)
- Experience in voice-based technical support
- Experience in logging and coordinating issues with vendors
Qualification : Any Graduate
Work Experience : 2+ Year
How to Apply for L&T Infotech Recruitment 2020?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply : Click Here