About Company : Quintiles and IMS Health have come together to become IQVIA, The Human Data Science Company™ Inspired by the industry we help, IQVIA commits to providing solutions that enable life sciences companies to innovate with confidence, maximize their opportunities and ultimately drive human health outcomes forward. We provide actionable solutions by tapping into the power of the IQVIA CORE™: Institutional knowledge and domain expertise across diseases, geographies and scientific methods. Faster, more precise decision-making generated by advanced analytics designed for healthcare. One of the world’s largest curated healthcare data sources with innovative privacy protections. Leading technologies to provide real-time access to operations-critical information
Job Title : Product Support Trainee
Location : Bangalore
Job Description :
- Will be working inside a team of other technically minded individuals under the guidance of a mentor/lead
- Responsible to analyze, troubleshoot and solve the delivery/production (tier 2 or tier 3) team reported issues
- Partner with Product Development to resolve customer reported bugs
- Ability to reliably and correctly estimate your time to resolve technical problems and a clear understanding of your limitations for escalation purposes
- Should take the responsibility of the cases assigned till the issues are solved and responsible to maintain the issue tracking up-to-date including the communication with the involved stakeholders
- Meet individual performance goals, including weekly and/or annual efficiency goals
Skills :
- Basic computer concepts/Basic SQL/Knowledge of Programming
- Having a good attitude – Should be committed to the work
- Willingness to work in Shifts (05:30AM – 14:45PM)/ (13:00PM – 22:15PM)
- Candidate should be ready to join immediately on selection
- Should possess good analytical and problem-solving skills
- Good written communication skills are mandatory with the ability to clearly, articulate the message
- Good verbal communication skills to speak and discuss with internal stakeholders raising the issues
- Good interpersonal skills (should have good listening skills, patience and handle situations in a calm and composed way)
Qualification :
- Graduation B.E(C.S.E/IT Only) or B.Tech(C.S.E/IT Only) or Post graduation M.C.A or M.Sc.(IT or Computer Science)
- Passed out in 2018
Work Experience : Fresher
Apply : Click Here